Join Sundale as a Roster Coordinator!
Coolum | Full-time | Make a Real Impact Every Day
Looking for a meaningful role where your organisation, communication and problem-solving skills can make a real difference?
With more than 60 years of service across aged care, community care, retirement communities and affordable housing, Sundale is committed to empowering Queenslanders to live their best lives — and that includes our team members.
We are seeking a reliable and experienced Roster Coordinator to join our team at Coolum on a full-time basis. This role plays an important part in ensuring our care teams are rostered effectively so residents receive consistent, high-quality support every day.
Why Sundale?
At Sundale, we live by our values:
- Care – Creating quality and meaningful experiences for everyone in the Sundale community
- Connection – Listening and responding to the needs of others
- Creativity – Finding better, innovative ways to do things and be part of our community
We offer a supportive, people-first workplace where your contribution truly matters.
About the Role
As the Roster Coordinator, you will be responsible for coordinating and maintaining team member rosters to meet service needs, staffing requirements and operational demands.
You will work closely with the Residential Services Manager and site team to ensure rosters are accurate, compliant and aligned with resident care needs, team member availability, contracted hours and budget requirements.
What You’ll Do
- Prepare and maintain rosters in line with site structure, service needs and budgeted hours.
- Coordinate daily roster changes and arrange relief team members as required.
- Ensure correct staffing levels and skill mix are maintained.
- Allocate shifts in accordance with employment agreements and roster requirements.
- Coordinate leave schedules and update roster variations.
- Ensure team member timesheets are accurate and submitted within required timeframes.
- Liaise with team members regarding rostering queries.
- Escalate matters such as unplanned absences, no-shows or excessive leave to the Residential Services Manager.
- Support general administrative duties as required.
About You
You are organised, calm under pressure and confident managing competing priorities in a busy operational environment.
You will bring:
- Experience coordinating rosters or scheduling team members.
- Strong time management and prioritisation skills.
- High attention to detail and accuracy.
- Strong computer literacy and the ability to adapt to rostering systems and technology.
- Strong communication and interpersonal skills.
- The ability to problem-solve and respond quickly to changing staffing needs.
- A positive, flexible and team-focused approach.
- Understanding of employment conditions, enterprise agreements or rostering compliance will be highly regarded.
Required Qualifications or Certificates
- Certificate III in Business Administration or relevant practical experience.
- Previous rostering or workforce coordination experience.
- National Police Check.
- Pre-employment medical assessment.
Sundale Values Its Team Members and Provides a Comprehensive Range of Benefits
- Additional 5% Superannuation above the Superannuation Guarantee.
- Salary Packaging of up to $15,900 tax-free plus $2,650 for meals and entertainment.
- Generous Leave Entitlements, including 5 weeks annual leave for full-time employees.
- Paid Parental Leave for eligible team members.
- Exclusive Perks through our Flare platform, including discounts at hundreds of leading Australian brands.
- Access to Car Salary Packaging.
- Private Health Discounts.
- Employee Assistance Program (EAP) providing confidential support services.
- Referral Bonus of up to $300 for successful referrals.
- Career Progression and Development Opportunities.
Make a Real Difference Every Day
This is a great opportunity to contribute to the smooth operation of our Coolum site and support a team that makes a meaningful difference in the lives of residents every day.
If you are organised, proactive and passionate about supporting people through effective rostering, we’d love to hear from you.
Apply Now
Apply today or visit our careers page for more information about careers with Sundale.
We review applications as they are received — apply early to avoid missing out.
We Embrace Diversity
Sundale welcomes applicants from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals and people of all ages.
We acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
