JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As a Network Facilities Manager at JLL, you'll lead the delivery of comprehensive facilities services across an allocated portfolio, ensuring operational excellence and client satisfaction at every touchpoint. This role demands oversight of financial, technical, maintenance, asset and vendor management programs while fostering strong relationships with stakeholders across the business. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and you'll be instrumental in that mission by managing vendors, driving compliance, and delivering results that exceed expectations. You'll navigate complex operational landscapes, balancing day-to-day maintenance coordination all while maintaining rigorous health and safety standards. We believe the most effective teams are built when everyone is empowered to thrive, and in this position, you'll champion collaboration, continuous improvement, and innovation across your portfolio. Your ability to engage proactively with occupiers, clients, and internal teams will be critical to ensuring service delivery without introducing financial or tenure risk.
An overview of the role:
Proactively develop and manage relationships with occupiers and clients to ensure service delivery expectations are exceeded and facilitate seamless works coordination
Oversee the delivery of customer and property services across a portfolio of buildings, ensuring operational and technical requirements are consistently met
Conduct comprehensive building inspections and complete associated reports within governance timeframes for your allocated portfolio
Ensure strict compliance with statutory regulations on mechanical, electrical and fire, health and safety standards, client contract requirements, and all facilities procedures
Manage and coordinate facilities vendors, overseeing works in conjunction with JLL Projects & Development Services account teams
Manage work order administration and provide regular updates for your managed portfolio to ensure client KPI’s are achieved.
Drive continuous improvement initiatives and foster an environment that supports teamwork, cooperation, and performance excellence across the portfolio
Sounds like you? This is what we are looking for:
2-5 years of proven experience in corporate real estate, facilities management, property management, or related fields
Strong leadership capabilities with a demonstrated ability to manage and drive operational excellence
Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services
Understanding of technical property systems including both hard and soft FM services.
Exceptional customer service focus with excellent interpersonal skills and ability to interact effectively with diverse client staff and demands
Demonstrated experience with front and back office processes and strong administrative skills, preferably in the facilities management space
High-level PC literacy with proven ability to manage daily activities using various systems, including MS Office suite (Word, Excel, PowerPoint, Outlook)
Experience with continuous improvement initiatives and client reporting, with strong attention to detail and analytical capabilities
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ519104
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
