Founded in 2018, BESENDER recognizes the challenges manufacturers face in global expansion—complex logistics, language barriers, and inconsistent service standards.
BESENDER developed its proprietary BMS Global After-Sales Management System and ServiceOn on-site service platform. Using digital technology, we help brands overcome the inefficiencies and high costs of traditional after-sales models and have established a service network covering major global markets to provide convenient and efficient localized services.
Responsibilities
- Take full ownership of warehouse operations, including Refurbishment, Repair, Receiving, Shipping, Inventory Control, and Quality Inspection teams.
- Develop daily and weekly production targets and manpower allocation plans based on project requirements.
- Manage a team of 10-20 employees (team leaders and frontline staff), monitoring performance, productivity, and operational efficiency.
- Optimize warehouse processes through 5S implementation, SOP development, productivity improvements, and issue resolution.
- Oversee warehouse safety compliance, forklift certification management, PPE usage, and accident reporting.
- Prepare and analyze operational reports on productivity, labor efficiency, defect rates, inventory accuracy, and other key performance indicators (KPIs).
- Coordinate with cross-functional departments, including Operations, Human Resources, Administration, Finance, and external vendors, to ensure timely project delivery.
- Foster a positive warehouse culture through daily stand-up meetings, employee training programs, attendance management, and team engagement initiatives.
Qualifications & Requirements
- Minimum 3–5 years of warehouse management experience, preferably in consumer electronics, refurbishment, repair, or reverse logistics environments.
- Proven experience managing teams; experience managing supervisors/team leaders is highly preferred.
- Strong understanding of warehouse operations, inventory management systems, and quality control processes.
- Demonstrated ability to execute plans effectively, solve operational problems, and perform under pressure.
- Familiarity with workplace safety standards, and forklift operations management.
- Strong leadership skills with the ability to drive discipline, productivity, accountability, and team stability.
- Bilingual proficiency in English and Mandarin Chinese is preferred.
Pay: $35.00 – $45.00 per hour
Work Location: In person
