Customer Services Representative (Full Time)
DBM Supplies Pty Ltd
Merrylands, Sydney NSW, Australia
Full-time
$60,000 per year + super
Posted just now
Customer Service representative (Full Time)
Merrylands / Sydney
DBM Supplies Pty Ltd is a fast-growing, building materials supplier, specialising in concrete, reinforcement, wall systems, and related products. We are committed to excellent service and customer satisfaction.
We are seeking a strong, friendly and motivated Customer Service Representative to join our Merrylands Office Team.
About the Role
Key responsibilities:
- Provide outstanding customer service in person, via phone and email.
- Assist customers with product enquiries and orders.
- Process transactions and maintain accurate records.
- Coordinate with suppliers and staff to ensure smooth operations.
- Handle customer issues professionally and efficiently
About You
- Strong communication and customer management skills
- Highly organised with strong attention to detail
- Ability to manage multiple jobs and priorities at once
- Confident problem-solving and decision-making ability
- Strong sense of ownership and accountability
Experience in construction, concrete, reinforcement, or building materials is highly regarded, but not essential. The right attitude and ability to take ownership is more important.
What This Role Requires
- Someone who takes responsibility, not just processes orders
- Someone who performs well in a fast-paced environment
- Someone who can manage multiple moving parts and keep jobs on track
- Basic computer skills (MS Office, POS systems)
What we Offer:
- Full Time position with stable hours.
- Friendly and supportive work environment
- Opportunity to grow within the company.
Apply Now
Send you resume and a brief cover letter.
Screening Question (Required)
Briefly describe a time you managed a job, order, or customer issue from start to finish.
Pay: Up to $60,000.00 per year
Work Location: In person
