RAISING STARS EARLY LEARNING CENTRES:
Proudly Exceeding-Rated Raising Stars Early Learning Centre Chain at Gregory Hills!
At Raising Stars Early Learning Centres, we ensure that all of our care centres operate at the highest standard of child care across all areas, with a full service approach that includes a comprehensive educational curriculum, a safe, familiar and friendly environment, and the best centre and facilities in the industry.
We have an amazing community including a team of supportive owners, dedicated and passionate educators and friendly families and children.
Child Safety Commitment
Raising Stars Early Learning Centres is dedicated to ensuring the safety, wellbeing, and inclusion of every child. We maintain a zero-tolerance approach to any form of child abuse, neglect, or harm.
All team members are required to:
- Prioritise children's safety and wellbeing at all times
- Adhere to our Child Safety Policy and Code of Conduct
- Complete mandatory Child Protection training
- Hold a valid Working With Children Check and National Police Check
- Provide professional references prior to employment
We encourage applications from individuals who share our strong commitment to child safety and inclusive practice.
Vacant position
VACANT POSITIONS:
- Childcare Enrolment & Admin Officer – Certificate III Qualified
We are seeking a friendly, organised, and motivated Childcare Enrolment & Admin Officer to join our team. This role focuses on managing family enquiries, booking childcare tours, managing bond and enrolments while supporting the daily administration of the centre.
The successful candidate will be the first point of contact for new families, creating a welcoming experience and guiding families through the enrolment process from enquiry to commencement.
Key Responsibilities
- Respond to phone, email, and online childcare enquiries promptly and professionally
- Schedule centre tours for prospective families
- Provide families with information about programs, availability, fees, and centre policies
- Build strong relationships with families and create a welcoming first impression
- Follow up tour enquiries and maintain communication with prospective families
Enrolment Administration
- Manage the enrolment process for new families
- Maintain accurate enrolment records, waiting lists, and child information
- Ensure all enrolment forms and compliance documents are completed correctly
- Process enrolment paperwork and update childcare management systems
Administration Support
- Perform reception and administrative duties as required
- Maintain confidentiality of family and centre information
- Support occupancy and enrolment targets for the centre
- Assist management with reporting and administrative tasks
- Ensure records are organised and up to date
Childcare Support
- Provide support within rooms when required
- Assist educators in maintaining a safe and positive environment for children
- Follow centre policies, procedures, and National Quality Standards
Essential Qualifications & Requirements
- Certificate III in Early Childhood Education and Care
- Current Working With Children Check
- Current First Aid, CPR, Asthma, and Anaphylaxis certificates (or willingness to obtain)
- Previous experience in childcare administration, enrolments, or customer service preferred
- Strong communication and organisational skills
- Confidence using computers and childcare management software
Skills & Attributes
- Warm, professional, and customer-focused approach
- Excellent interpersonal and relationship-building skills
- Strong attention to detail and time management
- Ability to multitask in a busy childcare environment
- Passion for supporting children and families
WHAT WE OFFER:
- Above award wage
- Staff childcare discount
- Paid training and development (participation in a minimum of 4 training opportunities annually & contribution to NESA training for ECTs)
- Regular team bonding and team benefits (including employee of the month award, wellbeing basket and birthday celebrations)
- An environment that welcomes ideas and enthusiasm
- Choice of educational resources, free uniforms
- Opportunities to extend your knowledge and experience
- State of the art centre – brand new, fully air-conditioned
Pay: $33.00 – $37.00 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program
Education:
- Certificate I - IV (Required)
Work Authorisation:
Work Location: In person
