MADEC is seeking an experienced and driven Regional Team Leader to join our Labour Hire Services team based in Adelaide's northern suburbs.
This is a dynamic role that combines client relationship management, business development, workforce leadership, compliance, and people management. You'll be responsible for managing key employer partnerships, supporting workers placed through Labour Hire and the Pacific Australia Labour Mobility (PALM) Program, and ensuring exceptional service delivery across your region.
If you're someone who thrives on building strong business relationships, solving problems, supporting people, and identifying growth opportunities, we'd love to hear from you.
About the Role
As Regional Team Leader, you'll be responsible for managing a portfolio of host employers while overseeing the recruitment, placement, safety and ongoing support of workers across various industries.
Working closely with employers, workers, internal stakeholders and your Regional Liaison Officer, you'll ensure compliance, service excellence and positive workforce outcomes while actively growing the business.
This role offers flexibility and autonomy; however, it also requires regular travel and a willingness to respond to after-hours matters when required.
What You'll Be Doing
Client Relationship Management & Business Development
- Build and maintain strong relationships with existing and prospective clients.
- Manage end-to-end labour hire recruitment processes including sourcing, screening, interviewing and candidate placement.
- Identify and secure new business opportunities to grow the region.
- Conduct regular employer visits to maintain service standards and identify workforce needs.
- Resolve workforce, performance and workplace issues promptly and professionally.
- Promote MADEC's broader service offerings where appropriate.
Workforce Management & Support
- Oversee workers placed on assignment through Labour Hire and PALM programs.
- Ensure workers receive appropriate onboarding, induction, support and ongoing management.
- Manage performance, conduct and attendance matters in line with company procedures.
- Support and guide the Regional Liaison Officer in delivering high-quality worker support and pastoral care.
Safety, Compliance & Industrial Relations
- Conduct workplace assessments, site inspections and Job Safety Assessments.
- Ensure all workers have appropriate licences, qualifications and training prior to placement.
- Facilitate workplace safety initiatives including toolbox talks and worker inductions.
- Assist with incident investigations and workers compensation processes as required.
- Maintain accurate compliance documentation and records.
What You'll Bring
We're looking for a confident relationship-builder who can balance commercial outcomes with strong people leadership.
You will ideally have:
- Experience within labour hire, recruitment, workforce management or a related industry.
- Proven business development and account management success.
- Strong stakeholder engagement and relationship-building skills.
- Sound understanding of workplace compliance, WHS and risk management principles.
- Excellent negotiation, conflict resolution and problem-solving skills.
- Exceptional organisation and administration capabilities with strong attention to detail.
- The ability to work autonomously while managing competing priorities.
Why Join MADEC?
At MADEC, our people are passionate about creating meaningful employment opportunities and supporting workforce participation across Australia.
In return, we offer:
- Flexible and hybrid working arrangements.
- A highly autonomous role with genuine variety.
- The opportunity to make a positive impact on both employers and workers.
- Regional travel opportunities
- Supportive leadership and collaborative team culture.
- Ongoing professional development opportunities.
- A growing organisation with a strong reputation and purpose-driven mission.
Special Requirements
- Current Driver's Licence (essential).
- National Police Check.
- Working With Children Check.
- First Aid Certificate (desirable).
- Ability to undertake extensive intrastate and occasional interstate travel.
- Availability to respond to occasional after-hours and weekend matters.
Apply Now
If you're ready to take ownership of a diverse and rewarding role that combines leadership, client engagement, workforce management and business growth, we'd love to hear from you.
Submit your application today and help us connect employers with workforce solutions that make a real difference.
