Introduction:
A unique life requires a unique bank.
Defence Bank is a member‑owned bank with a proud history of serving the Australian Defence community for almost 50 years. Our purpose is to improve the financial wellbeing of our members, and we do this by putting people first — our members and our people.
We’re known for being collaborative, values‑led and genuinely flexible, with a strong focus on wellbeing, learning and doing work that matters.
Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.
Description:
About the Role
We’re looking for a motivated AML/CTF Support Officer to join our AML/CTF team and play a key role in supporting our financial crime framework.
This is an excellent opportunity for someone looking to develop foundations in their AML/CTF career to further develop their expertise in a supportive, purpose‑driven banking environment. You’ll gain experience in transaction monitoring, investigations, regulatory reporting and program uplift activities.
Key Responsibilities
Some of your key responsibilities include (but are not limited to):
Transaction Monitoring & Investigations
Review alerts and customer activity to identify unusual or suspicious behaviour
Conduct investigations and contribute to the preparation of Suspicious Matter Reports (SMRs)
AML/CTF Reporting & Compliance
Support timely and accurate reporting to AUSTRAC in line with regulatory obligations
Maintain appropriate documentation and audit trails
Customer Due Diligence (CDD)
Assist with onboarding reviews, KYC processes and enhanced due diligence activities
Support periodic reviews of higher-risk customers
Program Support & Uplift
Contribute to improvements in AML/CTF controls, processes and systems
Assist with internal reviews, audits and regulatory requests
Stakeholder Engagement
Work closely with frontline teams to support understanding of AML/CTF obligations
Provide practical, risk-based guidance to the business
Skills and Experiences:
About You
Prior experience in AML/CTF investigations, financial crime or compliance is preferred; however, candidates with extensive Line 1 banking experience will also be considered
Demonstrated understanding of the AML/CTF Act and AUSTRAC reporting requirements
Experience in one or more of:
transaction monitoring
investigations / case management
KYC / onboarding / CDD
Strong attention to detail and analytical capability
Developing confidence in stakeholder engagement
A proactive mindset and willingness to learn
What this role offers
Exposure to a broad range of financial crime disciplines (beyond just monitoring)
Opportunity to build end-to-end AML/CTF capability
Supportive environment focused on development and coaching
Pathway toward senior AML/CTF or compliance roles
We count on you. And you can count on us.
If you’re ready to take accountability, advocate for change, and build frameworks that keep our Bank safe and member-first—apply now and help us shape the future of Defence Bank.
Interested? We'd like to hear from you. Click to apply.
Defence Bank is committed to providing equal opportunities for employment and seek a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.
All successful candidates will be required to complete employment checks prior to an offer of employment.
Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application.
Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.
