The Role
The Institute of Sports and Spines (IOSAS) is seeking a capable, motivated and personable Allied Health Receptionist / Administration Support Officer to join our growing multidisciplinary healthcare team. This isn’t just any job – it’s an opportunity to support allied health professionals while making a real difference to our patients. With dedication and growth, this role has the potential to evolve into a Practice Manager position, offering an exciting career progression path. Here’s what you can expect:
- Responsibilities:
- Assist allied health professionals with clinical and non-clinical tasks, enabling them to focus on complex patient care.
- Be the first point of contact for patients, ensuring impeccable presentation and manners.
- Handle reception duties, including booking appointments, patient follow-ups, and answering calls.
- Manage communications and billing with Medicare, WorkCover, DVA, and insurers.
- Maintain accurate patient records and ensure compliance with standards and legislation.
- Collaborate with practitioners for smooth daily operations and assist in marketing and promotional activities.
- Perform minor cleaning and sanitization tasks to maintain a professional environment.
What We Offer:
- A supportive, team-oriented work environment where your ideas and input are valued.
- Opportunities for professional growth and development.
- Access to state-of-the-art facilities and resources.
- Competitive salary and benefits package.
- A chance to work with amazing colleagues who love what they do (and aren’t afraid to have a little fun along the way!).
Who You Are
You’re a motivated and skilled professional who thrives in a collaborative environment. You bring a positive attitude, a hunger to learn, and a commitment to delivering top-notch care. You’re also someone who:
- Holds or is working towards a Certificate IV in Allied Health Assistance (an advantage but not essential).
- Has excellent communication and interpersonal skills.
- Is proficient with Windows-based systems, Microsoft Word, Excel, and Adobe Acrobat.
- Has experience with social media and marketing (preferred).
- Familiarity with "Front Desk by Smartsoft" and gym environments is an advantage.
- Values teamwork and enjoys contributing to a fun and dynamic workplace.
Job Types: Part-time, Permanent
Pay: $34.00 – $50.00 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Gym membership
- Professional development assistance
Ability to commute/relocate:
- Tingalpa QLD 4173: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you of a happy disposition and would love to join a vibrant team environment?
Experience:
- Microsoft Office: 1 year (Preferred)
- Reception or Admin: 1 year (Required)
Work Authorisation:
Work Location: In person
