Company Description
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
Position Summary
The successful candidate will be responsible for delivering business development initiatives for Prometric and driving bookings/revenue to achieve annual targets. These initiatives include establishing and maintaining relationships with client contacts in the applicable geographic region, which includes, but is not limited, to:
i. EAP school preparation program representatives and recruitment officers;
ii. Post-secondary school registrars, admissions officers, and recruitment officers;
iii. Newcomer and immigrant services centres;
iv. Immigration consultants, lawyers, and advisors
iv. Professional associations and employers that require language proficiency testing;
v. Prospective test centres; and
vi. Community organizations within Australia and the region.
This position reports to the Director, Prometric Solutions for Australia.
Responsibilities
The successful candidate will be expected to:
Business Development
- Help to establish sales goals for new business activities and report on their success and impact on a monthly basis.
- Take a central role in the growth and success of test preparation programs.
- Act as a resource for backup and follow through on key initiatives, which includes testing and strategic partnerships.
- Assist with the expansion of the CELPIP Network and preparation programs within Australia and Oceania
- Help to expand the adoption of CELPIP in post-secondary institutions and other organizations.
- Oversee and manage relationships through scheduled and regular follow ups.
- Manage a prospect list with estimates of impact and success over time.
- Use data to inform and contribute to growth strategies for Australia in collaboration with the Director, Prometric Solutions Australia and the Vice President, Revenue, Language Proficiency Assessments.
- Similar responsibilities may be required in other regions as business needs require.
Tactics will include:
- Establishing, building, and expanding relationships with existing and potential clients (i.e., end-user clients and partner organisations)
- Delivering presentations to communicate and sell new and changing products, features, benefits, and offerings
- Monitoring market conditions, product innovations, and competitors' products, sales, etc
- Ensuring client satisfaction levels are maintained and increased appropriately through proactive problem-solving and high engagement
- Conducting client meetings, demonstrations, and other client requests as required
- Conducting ongoing needs-analyses to determine appropriate services to meet client requirements
- Managing expectations internally and externally and developing business solutions accordingly
- Striving to find and develop new business opportunities.
- Keeping clients apprised of new product / test functionality
- Increasing brand loyalty and improving customer satisfaction
- Attending industry-related conferences and events as required
Requirements
Qualified candidates will possess the following
- An undergraduate degree from an accredited university in an applicable field. A graduate degree will be considered an asset
- 5+ years of business development experience
- Excellent written and verbal communication skills
- Proficient at Microsoft Word, Excel, and PowerPoint
- Familiarity with the Australian education market
- Familiarity with high stakes language proficiency testing
- Experience working in a dynamic, team-oriented environment
- Preferred Candidate Locations: Melbourne, Sydney, and Brisbane
Other Requirements
- Must be able to travel within Australia and internationally
Areas of responsibility included within individual job descriptions and reporting relationships will change as Prometric adapts to its competitive environment, expands into new products and services, and grows in size. The employee should be ready and willing to work with Prometric to redefine their areas of responsibility as required by the needs of the company.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
