Department: OOHC Performance & Accountability
Department/Agency: Department of Communities and Justice
Location:
Parramatta, NSW, AU, 2150
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Req ID: 84621
Investigator
Location: Parramatta
6 x Temporary, Full Time Opportunities
Grade 7/8: $116,981 - 129,492 pa plus superannuation and annual leave loading
Flexible work practices including work from home, 35-hour week and flex leave
Your role
The Investigator role in Reportable Conduct is essential in the investigation of allegations of reportable conduct against DCJ carers. These investigations uphold the professional integrity of the department and lead to recommendations that improve safety and practice.
What you’ll do
You will undertake end-to-end investigations, including analysis and assessment of allegations of reportable conduct.
You will work within statutory and legislative requirements and policies to determine the appropriate course of action for investigations.
You will ensure processes, including the interviewing of children and young people, authorised carers, other adults and relevant professionals, are conducted in a thorough, ethical and professional manner.
You will maintain accurate and transparent records of investigations and projects completed by the unit.
You will write concise evidence-based investigation reports with detailed analysis to make accurate findings.
You will liaise with district staff and management in making determinations and provide thorough advice and recommendations following an investigation.
What we’re looking for
Tertiary qualifications and/or demonstrated equivalent industry or professional experience in relevant area.
Ability to work independently in a high-volume environment.
Experience researching, reviewing and assessing relevant information to make informed decisions and recommendations based on evidence.
Exceptional stakeholder collaboration skills.
Excellent written and oral communication skills.
Current driver’s licence as occasional travel will be required.
Appointments are subject to reference checks and the following pre-employment checks:
National Criminal History Record Check in accordance with the Disability Inclusion Act 2014.
Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
Download the role description.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career.
Flexible, autonomous work environment.
Competitive pay and conditions.
Training and development opportunities to build and maintain capabilities.
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Describe the skills required to conduct an end-to-end comprehensive investigation. Provide an example of when you have conducted an investigation. Describe the process, challenges and the outcome.
Provide an example of a situation where you have had to communicate to a stakeholder about a difficult/sensitive issue. What were the challenges? What tools did you draw on? How was the situation resolved and what was the outcome?
Applications close Sunday, 02 August 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Craig Willings on 02 9716 2292 or at
[email protected].
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Ashlee Roberts via email as a preference to
[email protected] or on 02 9765 4083.
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
