Stakeholder Engagement Officer
BetStop Taskforce
APS 5
The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.
This work underpins our vision for a connected, informed and entertained Australia.
About the role
As an APS 5 Stakeholder Engagement Officer in the BetStop Taskforce, you will be responsible for developing and managing relationships with members of the interactive gambling industry, consumer advocacy groups, and government partners.
Operating in a fast-paced taskforce environment, you will provide proactive communications and robust administrative support across the team to ensure improvements to the BetStop service are developed in a collaborative manner.
In this role you will:
- Manage and triage stakeholder enquiries (including sent via a shared mailbox), maintain stakeholder contact lists, and contribute to the development of stakeholder engagement plans for use by the taskforce.
- Provide secretariat support for a newly established industry consultative group, including coordinating meetings, developing agendas, managing papers, taking minutes and tracking action items.
- Assist in the development of promotional materials (both physical and digital), and the organisation of meetings and events to help promote awareness of BetStop. This may include delivering virtual awareness sessions to stakeholders and intermediaries about BetStop.
- Draft high-quality briefing papers (including meeting briefs), correspondence, and other materials for use by ACMA senior executives and Authority members.
- Provide flexible project support to broader taskforce initiatives as needs evolve.
- Contribute to the ACMA’s corporate and strategic priorities and goals as set out in the ACMA’s corporate plan and relevant business plans, including by promoting the ACMA’s values and culture.
This is an ongoing role. Following completion of the taskforce in 2027, the successful candidate will continue to provide stakeholder engagement services as part of the ACMA’s ongoing promotion and continual improvement of the BetStop service.
Our ideal candidate
We are seeking an enthusiastic and experienced Stakeholder Engagement Officer who has:
- a proven track record working in stakeholder engagement or coordination roles, ideally including within government
- strong written communications skills, including the ability to develop clear and concise written materials, and to tailor messaging to diverse audiences
- strong verbal communications skills, including ability to quickly build rapport with, and present confidently to, external stakeholders
- exceptional time management skills, with the ability to manage competing and sometimes changing priorities, with limited supervision and under tight deadlines.
Candidates with an understanding of the Australian interactive wagering landscape, and prior experience undertaking community outreach activities, will be highly regarded in this process.
To be eligible for employment with ACMA, applicants must be an Australian citizen.
Technical assistance: For questions relating to the online lodgement of your application, please email [email protected] before the closing date.
