Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
职位描述
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项目全生命周期管理：负责澳洲物流销售项目的LTC全流程管控，从商机录入、立项跟进、投标支持到合同签署、履约监控、回款闭环。
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Pipeline管理：维护区域销售Pipeline数据，定期输出项目进展报告，识别高风险项目并推动纠偏。
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重点项目跟进：负责跟进国家核心增收、降本及提效项目类工作，如牵头大型客户投标、亏损业务改善等，并对项目结果负责。
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合同履约跟踪：协同法务完成合同条款审核，建立合同履约台账，监控SLA达成情况，处理履约过程中的变更管理。
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跨部门协同：拉通售前解决方案、运营交付、财务等团队，确保项目信息对称、资源到位、问题闭环。
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回款管理：根据应收账款管理节点，跟进客户开票、对账、付款及最终核销等全流程，协同财务跟进应收账款，达成回款目标。
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知识沉淀：沉淀项目经验和最佳实践，建立区域项目管理知识库和案例库。
任职要求
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本科及以上学历，5-8年工作经验，其中至少3年跨境物流或供应链行业项目/销售管理、供应链解决方案、客户关系管理经验
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有日韩澳本地工作经验或当地客户对接经验。
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熟悉项目管理全流程，熟练使用CRM系统及项目管理工具。
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优秀的数据分析能力
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结果导向，强跨部门拉通与推动能力
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End-to-End Project Management: Manage the full lifecycle of cross-border logistics sales projects across Australia, covering opportunity registration, project initiation and follow-up, tender/bid support, contract signing, service delivery monitoring, and payment collection through to closure.
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Pipeline Management: Maintain and manage regional sales pipeline data, regularly prepare project progress reports, identify high-risk opportunities and projects, and drive corrective actions to ensure timely progress.
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Key Project Management: Lead and follow up on critical country-level revenue growth, cost reduction, and efficiency improvement initiatives, including major customer tenders, loss-making business improvement, and other strategic projects, taking ownership of project outcomes.
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Contract & Service Delivery Management: Coordinate with Legal on contract review and establish contract execution tracking mechanisms. Monitor SLA performance and manage contract changes and related issues throughout the service delivery process.
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Cross-Functional Collaboration: Coordinate closely with pre-sales solution, operations, finance, and other relevant teams to ensure information alignment, resource availability, and timely resolution of project issues.
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Payment Collection Management: Follow up on the end-to-end accounts receivable process, including customer invoicing, reconciliation, payment collection, and final settlement. Work closely with Finance to monitor outstanding receivables and achieve collection targets.
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Knowledge Management: Capture project experience and best practices, and build and maintain a regional project management knowledge base and case library.
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Bachelor's degree or above, with 5–8 years of professional experience, including at least 3 years of experience in project management, sales management, supply chain solutions, or customer relationship management within the cross-border logistics or supply chain industry.
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Experience working locally in Australia, or experience managing relationships with customers in these markets.
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Strong understanding of the end-to-end project management lifecycle, with hands-on experience using CRM systems and project management tools.
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Strong data analysis and problem-solving skills, with the ability to identify business risks and translate data into actionable insights.
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Strong results orientation, cross-functional coordination, and stakeholder management skills, with proven ability to drive initiatives and achieve business outcomes.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
