Ready to take your ocean freight expertise to the next level? Join a global logistics leader where you’ll own the end-to-end shipment journey, build strong customer relationships, and drive operational excellence every day.
What you’ll do
-
Be the primary point of contact for customers—managing shipments, resolving issues, and delivering exceptional service
-
Coordinate end-to-end ocean freight operations (imports, exports, or both)
-
Optimise routing, cost, and profitability while ensuring on-time, compliant delivery
-
Manage documentation, invoicing, and resolve disputes with precision
-
Identify growth opportunities through upselling and customer engagement
-
Drive continuous improvement and support team capability through guidance and training
What you bring
-
Proven experience in ocean freight operations (import/export)
-
Strong customer focus with the ability to handle exceptions and solve problems fast
-
Commercial mindset—balancing service excellence with profit optimisation
-
High attention to detail across documentation, compliance, and processes
-
A collaborative spirit and drive to lead by example
Reefer (temperature-controlled cargo) experience is highly regarded and will set you apart.
Why DHL Global Forwarding?
-
Work with an industry leader in global logistics
-
Be empowered to make decisions and own your results
-
Thrive in a culture built on trust, collaboration, and continuous improvement
-
Unlock growth and development opportunities within a global network
