JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
The Senior Facilities Manager provides strategic leadership for property management across DFAT’s diplomatic compounds in Pretoria, Harare, Accra, and Port Louis while providing assistance as needed to our exceptional local teams in Nairobi and Abuja.
This senior position is responsible for delivering comprehensive facilities management services while setting the strategic direction for the capital works pipeline and responding to substantial future capital requirements.
This role is a full time 12 month fixed term contract, based in Pretoria, South Africa.
Responsibilities will include:
Responsible for service delivery under The Contract KPIs and SLAs for all Assigned sites
Responsible for technical and facilities operations, ensuring all Critical Environment (CEM) requirements are met, and all Planned Maintenance activities are completed per the scheduled maintenance program (Note: must work with Post SAO to coordinate maintenance activities to suit Post operations)
Provide proactive assistance with any 3rd party contractor works to ensure they will not impact existing infrastructure/building services
Provide 24/7 emergency response support and site attendance as required
Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained
Ensure disaster recovery and business continuity plans are implemented and maintained
Ensure an environment that supports teamwork, cooperation and performance excellence within the team
Mentor and enable Training & Development of team members
Implement regular communication forums with remote Assigned Site personnel
Build and develop effective client/stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Facilities in the client's premises
Actively engage in JLL internal forums to ensure they are abreast of all innovation.
Work work with the JLL Procurement Manager to ensure that contract procurement processes comply with Commonwealth procurement guidelines as well as JLL's best practice
Manage all contracts to ensure that they are professionally delivered at the right costs
Sounds like you? This is what we are looking for:
Need to have a current Australian Government Negative Vetting 2 or 1 Security Clearance
Excellent stakeholder management and communication skills
Extensive experience in property/facilities management for complex, large-scale facilities
Proven strategic planning abilities and long-term asset management experience
Strong financial acumen with budget management experience at the $2M+ level
Demonstrated success in leading multiple operational verticals within a property management context
Experience working in diplomatic, government, or high-security environments preferred
Knowledge of Australian building regulations and property management practices
Position Impact:
This role is critical to maintaining the African compounds as valuable assets in DFAT's network while ensuring operational excellence through the facility's second decade of operation. The Senior Facilities Manager will balance day-to-day operational needs with strategic asset stewardship to support Australia's diplomatic missions in Vietnam and Phnom Penh.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number LMREQ504530
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.