Pay: AU$25.00 – AU$35.00 per hour (or as per award)
About Us
At South by Southwest Specialists, we are committed to providing exceptional medical care to our community. As leaders in our field, we pride ourselves on delivering compassionate patient care and fostering a supportive, professional work environment. We are growing and looking for an experienced Medical Secretary to join our team on a full-time basis.
Why Join Us
- Impactful Role: Play a vital role in ensuring the smooth operation of our practice and contributing to the wellbeing of our patients.
- Collaborative Environment: Be part of a team that values teamwork and mutual support in delivering high-quality healthcare services.
- Professional Growth: Benefit from ongoing training and opportunities to expand your skills and knowledge.
- Stable, Full-Time Position: Join a well-established practice with a stable caseload and a supportive team culture.
- Rewarding Work: Experience the satisfaction of making a difference in patients’ lives through efficient administrative support.
Key Responsibilities
- Schedule appointments and manage patient bookings efficiently across multiple providers.
- Maintain accurate patient records and uphold confidentiality at all times.
- Process referrals, clinical correspondence, and medical reports in a timely manner.
- Liaise effectively with patients, treating specialists, GPs, and hospitals.
- Manage billing processes including Medicare, DVA, and private health fund claims.
- Assist healthcare providers with administrative tasks as required.
- Ensure the reception area and administrative systems remain welcoming and well-organised.
- Contribute to continuous improvement of practice processes and workflows.
What We Are Looking For
- 2 years’ experience in a medical, specialist, or healthcare administration role preferred by not essential.
- Demonstrated experience with practice management software (e.g., Best Practice, Genie, or similar) preferred.
- Sound knowledge of medical terminology, Medicare billing, and referral workflows preferred.
- Excellent organisational and communication skills — both written and verbal.
- Strong attention to detail and ability to manage competing priorities.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
- Ability to work independently and as part of a team across multiple locations.
- Professional, patient-centred approach with a commitment to confidentiality.
Application Requirements
The successful candidate will be required to:
- Provide an up-to-date resume and cover letter outlining relevant experience.
- Attend a group interview if shortlisted.
- Progress to an individual interview if selected.
- Be available to commence within 2–4 weeks.
Join Us Today
Ready to take the next step in your healthcare administration career? Apply now and become part of a team dedicated to excellence in patient care and professionalism.
Contact: 02 4607 2526
Job Type: Full-time
Pay: $25.00 – $35.00 per hour
Work Authorisation:
Work Location: In person
