Full Time / 9 Day Fortnight / 36 Hours per week
Salary: $2,523.86 per fortnight - excluding applicable allowances
Position Brief - Food and Beverage Duty Supervisor
About the team
Hospitality Operations is an operational team within Major Venues responsible for delivering food and beverage services, event catering and hospitality experiences across the City's sporting venues and facilities. The team supports a diverse range of activities including community sport and recreation, high performance sport, competitions and major events, while contributing to positive customer, community and commercial outcomes.
About the role
The City is looking for a Food and Beverage Duty Supervisor to join our major venues team. Working alongside our Hospitality Operations leaders, you will lead the day to day delivery of our food and beverage operations, ensuring we meet our smooth and outstanding service standards. If you love leading people and are passionate about delivering great hospitality, and have the flexibility to work across a 7-day operation, we’d love to hear from you!
Key responsibilities:
Lead and support hospitality teams during shifts, fostering a positive, high-performance culture.
Coordinate staffing breaks and absences to meet changing service demands.
Maintain high standards of outlet presentation, product quality and customer service.
Oversee stock management, ordering and replenishment while minimising waste.
Ensure compliance with food safety, liquor licensing, WHS and cash handling requirements.
Coach and support team members to build capability, confidence and engagement.
Coordinate catering and service delivery for meetings, functions and major sporting events.
Identify opportunities to improve efficiency, cost control and the customer experience.
Support emergency response requirements, including acting as an Area Fire Warden when required.
We’re looking for people who have:
Demonstrated experience in food and beverage, hospitality, catering, events or venue operations
Demonstrated experience supervising employees or coordinating operational activities in a customer service environment.
Ability to work flexibly across a 7-day operation, including weekends, evenings and public holidays as required.
Hold or be willing to obtain any licenses, clearances or certifications required to perform the role, including:
Drivers Licence Class C Unrestricted
National Police Check
Forklift licence
Queensland Responsible Service of Alcohol (RSA) certification.
Current Food Safety Supervisor certification, or the ability to obtain and maintain the certification.
Be part of shaping the Gold Coast’s future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
9-day fortnight (any 5 in 7 days)
Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations, including hybrid/work from home options
Personal and professional development courses
Access to 350+ fitness facilities through Fitness Passport
4 free confidential counselling sessions a year for you or an immediate family member
1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply
To submit your application, please click and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person Sheree Whillans
Contact Email
[email protected]
Closing Date Monday 24th August 2026 /11:59pm AEDT
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.
City of Gold Coast Recruitment
