About the role
Business Analyst, Interfaces Specialists are responsible for delivering top-notch operational support and fostering strong relationships with Enfusion's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Enfusion.
Key responsibilities
- Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets
- Deliver timely and accurate information regarding Financial Statements & Analytics Reporting
- Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation
- Collaborate directly with clients to build valuable relationships and enhance their experience as a Enfusion user
- Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling investment transactions
- Effectively navigate through knowledge base and documentation, using internal tools and resources to proactively solve client queries and problems
- Manage workflow based on productivity and quality metrics; organizing your day to prioritize high importance or critical work
- Take on a variety of team and client related, long-term projects that may involve collaboration with other internal teams
- Deal with some of the more complex client queries
- Assist in training, developing, and coaching more junior staff members, and conduct oversight on their work
About you
- Bachelor's degree or higher in Accounting or Financial/Business-related field
- 2+ years of relevant experience
- Strong understanding of investment accounting, financial statements, amortization, interest income, and other accounting concepts
- Familiarity with the core offering of Accounting, Compliance, Risk, and Performance reports
- Intermediate understanding of fixed income and equity investments; a basic knowledge of alternative security types preferred
- Prior experience in finance and/or accounting
- Strong computer skills, including proficiency in Microsoft Office
- Excellent attention to detail and strong documentation skills
- Outstanding verbal and written communication skills
- Strong organizational and interpersonal skills
Pay: $80,000.00 – $100,000.00 per year
Work Location: In person
