The City of Subiaco is in a period of significant growth, with new residential developments, refreshed main streets and public spaces and an expanding mix of retail, dining, culture and recreation. We are working closely with the community, business and partners to guide this change while maintaining Subiaco's heritage, character and identity. This is an exciting opportunity to contribute to a city with a strong sense of place and vision for the future.
An exciting opportunity has become available for a Business Systems Analyst on a permanent full-time basis.
This role sits in the Business Improvement directorate and supports the improvement of all corporate business systems, with a focus on TechnologyOne ERP solution.
The key responsibilities of this role are to:
- Work with stakeholders to formulate, define and document solutions to enhance corporate systems, using best-practice methodologies and pre-configured ERP solutions.
- Review business requirements and deliver functional specifications, including hierarchy, business rules/workflow, interface implications, outstanding issues, data analysis, and relationships.
- Identify opportunities where technology can assist or enhance organisational business services, actively reviewing current systems, business processes, and workflows.
- Oversee the implementation, support, and continuous improvement of the CIty's ERP system, ensuring optimal performance, qualify and data integrity.
- Analyse and optimise asset management processes to align with organisational goals.
- Develop and maintain documentation and training materials specific to the ERP.
- Undertake change management tasks/issues for all systems, ensuring effective communication and implementation to the user base.
- Perform system testing for enhancements/upgrades and assist users during User Acceptance Testing.
- Develop and deliver high-quality test scenarios and test plans.
- Conduct initial process testing of core application changes using appropriate testing policies, processes, templates, tools, and standards.
- Deliver training assistance to key users for new or improved functionality and provide ad-hoc one-on-one support as required.
- Coordinate and/or conduct user application training sessions.
- Develop, update, and maintain system and user documentation, including manuals, standard operating procedures, and technical guides for information systems staff, developers, administrators, and end-users.
- Assist and support users in developing and maintaining business-specific process documentation.
Essential Criteria
- A relevant tertiary qualification, industry accreditation, or equivalent extensive experience in business analysis or a related field.
- Demonstrated ability to analyse complex data sets, identify trends, generate actionable insights, and deliver innovative, continuous improvement solutions.
- Excellent verbal and written communication skills, with the ability to engage and collaborate effectively with a broad range of stakeholders.
- Proven ability to communicate complex technical concepts clearly to non-technical audiences.
- A minimum of five years' experience in business analysis or a related role, with demonstrated expertise in requirements management, business process analysis, ERP implementations (preferably TechnologyOne), and building strong relationships with internal and external stakeholders.
- Experience working within the Local Government sector is highly desirable
Salary Package
In line with the City of Subiaco Inside Staff Industrial Agreement 2025, this position is classified as a Level 8. The salary range is $126,477.00 to $135,088.20 per annum, exclusive of superannuation.
Working for the City of Subiaco
We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):
- Sustainable travel allowance/parking permit.
- Free membership to Lords Recreation centre.
- Superannuation co-contributions.
- 24/7 employee assistance programme.
- Learning and development opportunities.
- Novated lease and salary packaging options.
See what other benefits the City can offer you here: https://www.subiaco.wa.gov.au/your-council/who-we-are-en/working-here/benefits
To receive a full copy of the position description for this position, please email [email protected], referencing this position title
Enquiries about this role can be made to Leila Naderi - Coordinator Business Systems at [email protected]
Application Process
To apply for this position, please click Apply or alternatively Apply with Seek to submit your application. You will be asked to upload a CV and a cover letter to support your application. If you would like to receive a full PDF copy of the position description, please send your request to [email protected], referencing this position title.
To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.
As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.
Closing date: Friday 31 July 2026. The City of Subiaco reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early; therefore, if you are interested in this position, please submit an application as early as possible.
