About us:
The Specialist Outpatients Unit provides administrative services across the Cairns and Hinterland Hospital and Health Service (CHHHS), including:
Central Referral Intake for Specialist and Allied Health Outpatient Referrals
Referral management and appointment booking
Administrative Outpatient waitlist auditing
Business Practice Improvement Program in Outpatients
Patient facing outpatient administration
About your role:
Coordinate the day-to-day administrative functions of the Central Referral Intake team, which includes setting and achieving priorities, workload distribution and management of employee resources to meet objectives.
Provide subject matter expertise and advice on Central Referral Intake administrative workflows and processes. Knowledge of how these processes integrate and/or impact on the needs of Outpatient Services in CHHHS.
Provide advice, guidance, and ongoing training to SCU administrative staff in relation to the Smart Referrals Workflow Solution (SRWS) and associated systems, Referral Management, Own Source Revenue (OSR) and Activity Based Funding (ABF). In the absence of clear direction, give guidance on how to proceed prior to following up with appropriate agency.
For more information about this role, please refer to the attached Role Description.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Learn what it's like to work with us, in an inclusive and supportive work environment.
Discover our dynamic and culturally diverse region through community and lifestyle.
Listen to what some of our staff have to say about working in our regions.
Visit our website to learn more about our hospitals and health centres.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
