Otherside Care Group is a passionate and supportive disability services organisation committed to delivering high-quality, person-centred support. Since commencing operations in 2019, we have grown into a trusted team that combines mentoring with professional disability support, helping participants build independence, develop life skills, pursue their interests, and engage confidently within their communities.
Our approach focuses on understanding each person's individual goals and providing tailored supports that promote choice, confidence, and long-term independence. We support participants to establish routines, build meaningful relationships, explore hobbies, access their community, and develop the practical skills needed to live fulfilling lives.
Mentoring is at the heart of what we do. We provide encouragement, guidance, and consistency while prioritising each participant's safety, wellbeing, personal growth, and individual aspirations.
At Otherside Care Group, you'll be joining a supportive team that values professionalism, collaboration, initiative, and continuous learning. We believe our staff play a vital role in changing lives, and we invest in helping our team develop both personally and professionally.
About the Opportunity
We are seeking experienced, reliable, and proactive Disability Support Workers / Mentors to join our growing team, supporting NDIS participants across Brisbane, including areas such as New Farm, Norman Park, and Herston, with an immediate start available.
This role is suited to someone who is adaptable, confident, and passionate about delivering person-centred supports across a broad range of participant needs. Applicants should have demonstrated experience supporting individuals with higher and more complex support requirements, including behavioural support needs, while also being comfortable providing low-intensity, capacity-building supports that promote independence.
The successful applicant will be proactive, dependable, and able to tailor their approach to suit each participant's goals, communication style, and environment. You will support participants with daily living activities, community access, skill development, mentoring, and social engagement, while helping them achieve meaningful outcomes.
We carefully match our team members with participants based on experience, personality, interests, availability, and skillset to promote consistency and build strong, long-term relationships.
This is a flexible casual position offering competitive weekday rates from $35.96 per hour plus superannuation, with higher rates applicable depending on experience, qualifications, and skillset.
Requirements
- NDIS Worker Screening Clearance (or willingness to obtain before commencing)
- Working with Children Check (Blue Card)
- Current COVID-19 Vaccination Certificate (where applicable)
- Current unrestricted driver's licence or unrestricted/provisional driver's licence
- Reliable, roadworthy, registered, and comprehensively insured vehicle
- Strong verbal and written communication skills
- Current First Aid and CPR Certificate (or willingness to obtain)
Key Selection Criteria
- Demonstrated experience supporting individuals with complex behavioural support needs, including implementing Positive Behaviour Support strategies and responding calmly and safely in challenging situations.
- Ability to think critically, problem-solve, and remain composed in dynamic or high-pressure environments.
- Excellent interpersonal, communication, and de-escalation skills, with the ability to build trusting relationships while maintaining professional boundaries.
- Confidence working independently while exercising sound judgement and initiative.
- Flexible, reliable, and committed to delivering high-quality, person-centred supports.
- Strong documentation and communication skills, including the ability to liaise professionally with participants, families, support coordinators, and allied health professionals.
- A genuine passion for empowering people with disability to achieve their goals and maximise independence.
What We Offer
- Above-award weekday rates plus weekend and public holiday penalty rates
- Ongoing mentoring, training, and professional development opportunities
- Supportive leadership team with regular guidance and supervision
- Opportunities for career progression within a growing organisation
- Flexible work arrangements
- A positive workplace culture where your contribution is genuinely valued
- Meaningful work that has a lasting impact on participants' lives
How to Apply
Please submit your resume along with a short cover letter outlining your experience, skills, and why you would like to join Otherside Care Group as a Disability Support Worker / Mentor.
Shortlisted applicants will be contacted regarding the next stage of the recruitment process.
Pay: $24.94 – $55.37 per hour
Licence/Certification:
- Driver Licence (Required) (Preferred)
- NDIS Worker Screening Clearance (Preferred) (Preferred)
- Working with Children Check (Blue Card) (Preferred) (Preferred)
- First Aid & CPR Certificate (Preferred) (Preferred)
Work Authorisation:
Work Location: In person
