Company: Care Connect Melbourne
Location: Melbourne, VIC (Hybrid – Office, Community & Remote Work)
Employment Type: Part-Time (3 Days per Week)Salary: Competitive hourly rate + performance incentives.
About Us
Care Connect Melbourne is a growing NDIS provider committed to delivering high-quality, person-centred disability support services. We are seeking an experienced and motivated Business Development & Client Relationships Manager to help expand our client base, strengthen referral networks, and maintain exceptional stakeholder relationships.
About the Role
This is an exciting opportunity for a dynamic professional who enjoys building relationships, identifying growth opportunities, and representing a values-driven organisation within the disability and community services sector.
Key Responsibilities
- Develop and implement business growth strategies to increase NDIS participant referrals.
- Build and maintain strong relationships with Support Coordinators, Plan Managers, Allied Health Professionals, Hospitals, Aged Care providers, and community organisations.
- Conduct meetings, presentations, and networking activities to promote services.
- Manage client enquiries and oversee the onboarding process for new participants.
- Maintain regular contact with existing clients and stakeholders to ensure high levels of satisfaction.
- Identify opportunities for service expansion and market growth.
- Attend industry events, expos, and networking functions.
- Maintain accurate records of business development activities.
- Prepare monthly reports on referral trends, conversion rates, and business outcomes.
Essential Requirements
- Experience in business development, sales, account management, community engagement, or client relationship management.
- Excellent communication and interpersonal skills.
- Ability to develop and maintain professional referral networks.
- Strong organisational and time management skills.
- Current Victorian Driver’s Licence and reliable vehicle.
- NDIS Worker Screening Check (or willingness to obtain).
- National Police Check.
- Working with Children Check (or willingness to obtain).
Desirable
- Experience within the NDIS, disability, healthcare, aged care, or community services sector.
- Existing relationships with Support Coordinators, Hospitals, Allied Health Providers, or community organisations.
- Understanding of the NDIS and participant funding arrangements.
- Experience using CRM software and Microsoft Office Suite.
What We Offer
- Flexible working arrangements.
- Opportunity to make a meaningful impact in the disability sector.
- Supportive and collaborative team environment.
- Career growth opportunities within a growing organisation.
- Performance-based incentives and bonuses.
- Mileage reimbursement for approved work-related travel.
How to Apply
Please submit:
- Your resume
- A brief cover letter outlining your experience in business development and stakeholder engagement
Applications will be reviewed as they are received.
Expected Hours: 22–24 hours per week (3 days) to begin with and potential for 4 days per week.
Application Question: “Please describe your experience developing referral networks and generating new clients within the disability, healthcare, aged care, or community services sectors.”
Pay: $45.00 per hour
Benefits:
- Referral program
- Travel reimbursement
- Work from home
Work Location: Hybrid remote in Melbourne VIC
