Achieve Something Great
Be the welcoming face of our Renal Department, where every interaction matters. In this role, you’ll support patients, visitors, and clinicians by coordinating renal clinics, managing confidential medical records, and ensuring billing processes run smoothly. Working Monday to Friday (0800–1630), you’ll thrive in a fast-paced environment, strengthening your time management, communication, and people skills while contributing to continuous process improvements. You’ll also uphold NSW Health’s values, promote workplace safety, and support new team members helping deliver a seamless and high-quality patient experience every day.
Are You the Right Fit?
We’re looking for someone who is detail-oriented, adaptable, and able to manage competing priorities with confidence. Your strong attention to detail, ability to multitask, and calm approach under pressure will set you apart, alongside your active listening skills and genuine empathy for patients and colleagues. A willingness to travel to the Liverpool Renal Unit for training, education, and clinic cross-cover is essential. If you’re passionate about making a real difference and ready to grow in a dynamic environment, this is your opportunity to step into a role that truly matters.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
- Provide examples of how your previous secretarial or administrative experience, including customer service, appointment coordination, and patient billing processes, has enabled you to deliver high quality support in a healthcare or similar environment.
- Demonstrate how your organisational abilities, communication skills (verbal and written), and proficiency with hospital information systems and Microsoft applications have allowed you to manage patient bookings, medical records, and team collaboration effectively.
If you’d like more details, we’re here to help.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
Vaccination Requirements
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
