Ready to build what’s next with one of the world’s most iconic
brands?
Why Join Subway?
At Subway, we are not standing still. We are building.
This is a business focused on what matters most: growing franchisee
profitability, strengthening our brand and creating long-term value. The people
who thrive here are the ones who want to make a real impact.
You will not just do the work. You will shape it.
We move fast. We think like owners. We make decisions that matter.
We hold ourselves to a high standard because what we do directly impacts
thousands of franchisees around the world.
If you bring energy, accountability and a bias for action, you will
fit right in. We take the work seriously, but we also know the best results come
from teams that support each other, celebrate wins and show up ready to build
something better every day. This is your chance to be part of what’s next.
The Role
As Head of Insights & Analytics for ANZ, you'll own the strategic insights and analytics agenda for the region. You'll bring together consumer research and commercial analytics into one integrated view that directly informs brand, product and operational decision-making across the business. Reporting to the Managing Director ANZ, you'll lead a dedicated team, set research and analytics strategy, and be the primary source of actionable, data-driven recommendations for ANZ Leadership, Marketing, Operations and franchisees.
What You'll Own:
-
Strategic insights & analytics leadership across the ANZ business
-
Commercial and business performance analytics—turning sales, pricing and operational data into actionable insights
-
Consumer and market research—directing brand health tracking, product testing, and consumer insights from leading research vendors
-
BI governance and reporting dashboards that deliver executive-ready insights for leadership and franchisees
-
Leadership of the ANZ Insights & Analytics team and management of key research and vendor relationships
Why This Opportunity
-
Impact at Scale
-
Your insights will directly shape strategy and decision-making across the ANZ business, impacting hundreds of franchisees and millions of customers. You'll work on decisions that truly matter.
-
Strategic Leadership Role
-
Set the agenda. Lead a talented team. Build best-in-class analytics and insights capability. You'll have the autonomy to shape how insights drive the business.
-
Growth & Development
-
Lead and develop a high-performing team. Work cross-functionally with marketing, operations, and global counterparts. Continuously build and enhance the region's analytics capability and processes.
-
World-Class Environment
-
Work with one of the world's most iconic brands. Collaborate with talented, collaborative teams who support each other and celebrate wins. Join a business that moves fast and thinks like owners.
Location & Flexibility
Based in Brisbane, Australia with the flexibility to work across the ANZ region. Minimal travel required (10- 24% of the time).
What We're Looking For
-
8+ years of experience spanning consumer/market research and commercial analytics, ideally in retail, QSR or FMCG
-
Proven ability to lead and develop teams of insights and/or analytics professionals
-
Deep expertise in market research methodologies (brand tracking, product testing, concept screening) and syndicated data sources
-
Strong quantitative and analytical skills with proficiency in SQL, Tableau, and ideally SAS, R or Python
-
Strategic thinking with the ability to translate data into commercial strategy and executive recommendations
-
Excellent executive presence and ability to communicate complex insights clearly to senior leadership and franchisees
-
Strong vendor management skills and experience overseeing research/analytics vendor relationships
-
Self-motivated, collaborative, adaptable and comfortable operating cross-functionally and cross-regionally
