Love hospitality and looking for a role where you can build your gaming skills in a supportive, community-focused venue?
Redcape Hospitality is looking for Gaming Attendants to join the team at Commercial Hotel. A staple of the Ipswich corridor, Commercial Hotel is a reliable, welcoming venue with strong local connections and a loyal customer base.
Working here means being part of a team that knows its locals by name and takes real pride in that. It's a hands-on environment where you'll build skills, develop confidence and contribute to something that matters. If you want a grounded hospitality role with a team that has your back, Commercial Hotel is worth a look.
Why Join Us
- Flexible shifts that fit around study, family commitments or another job
- Opportunity for additional hours and increased earnings as you grow in the role
- Staff discounts - 40% off food and beverage plus 10% off bottle shop purchases across Redcape venues
- Work in a well-established community venue with steady trade and loyal regulars
- Build your gaming experience with training, support and genuine opportunities to grow
- Join a supportive team that values reliability, teamwork and great customer service
About the Role
As a Gaming Attendant, you'll work across the gaming floor as part of the venue team, ensuring customers receive friendly, professional and compliant service.
What You'll Be Doing
- Provide friendly, efficient service across the gaming floor
- Follow responsible service of gambling requirements and venue procedures
- Maintain a clean, safe and welcoming gaming environment
- Assist with customer enquiries and service requests
- Build rapport with regular customers and create a positive venue experience
- Support the wider team to maintain high service standards across the venue
What We're Looking For
- Warm, friendly and customer focused
- Able to stay calm, focused and professional during busy periods
- Available to work days, nights, weekends and public holidays
- Ability to work autonomously or in a team environment
- Hold a current RSA and RSG; CLO is highly regarded (or willingness to obtain)
- Gaming experience is preferred but not essential
About Redcape Hospitality
At Redcape Hospitality, every role matters — whether you're on the gaming floor, behind the bar, in the kitchen or supporting the operation behind the scenes.
We believe great hospitality comes from people who look out for each other, take pride in what they do and work together to create a great experience for customers and teammates alike.
That's the kind of environment we're proud to build across our venues.
If this sounds like the right fit, we'd love to hear from you!
Pay: $33.00 – $46.00 per hour
Benefits:
Application Question(s):
- Are you available to work a rotating roster that includes days, nights, weekends and public holidays?
- This role requires employees to be at least 18 years old due to gaming legislation. Are you at least 18 years of age?
Licence/Certification:
- RSG (Required)
- RSA (Required)
Work Authorisation:
Work Location: In person
