- Permanent full-time position based in Brendale!
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Competitive Salary + Salary Packaging up to $15,900 tax-free!
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Help us to make a difference in people’s lives every day!
If you are passionate about social impact and love working with people, we want to hear from you.
What would I be doing?
As a Service Facilitator, your role will be to facilitate the provision of high-quality and individualised services to people with disability, in line with the person’s choice, preferences and support plans.
This will include:
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Ensuring the provision of high-quality services and support to people with disability with NDIS and other funding, and in line with regulatory & organisational guidelines.
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Liaising with the client, and external stakeholders to ensure appropriate access to general and specialist health care, allied health support and ensuring all health care plans are implemented effectively.
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Proactive and supportive client and family engagement to support client decision making and choice and ensuring excellent communication with each client’s informal networks.
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Focusing on continued improvement to enhance the service experience for each client and family.
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Ensuring the health and wellbeing of clients and their team of direct support workers and contributing to a welcoming, diverse and inclusive workplace.
- Developing client rosters and strong service teams to provide exceptional care in line with client support needs and funding plans.
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Assisting clients to manage their own budgets and support transparent accountability of the use of personal funds.
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Leading a team of direct support workers through supervision, training, coaching and mentoring.
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Effectively communicating with and coordinating services, staff and stakeholders who provide support to clients.
Why work with CPL?
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Award conditions and salary that reflects experience.
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Great opportunities for career growth and development.
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Salary packaging up to $15,900 per year (for full-time & part-time employees).
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Work as part of a supportive and person-centred team.
What you’ll need
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A commitment to the highest level of customer service through facilitating quality disability support services and complex supports needs.
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Pro-active, energetic approach to a dynamic ever-changing environment including knowledge of the NDIS.
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Experience and skill in team supervision, leading people to achieve.
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Highly effective interpersonal and communication skills enhanced by well-developed administrative skills.
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Able to work autonomously and collaboratively within teams.
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Willingness to be part of a rotating back up On Call roster.
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A commitment to working together to deliver great outcomes.
- Great listening and respectful communication skills.
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Competency with Microsoft Office and computer systems.
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Blue Card & NDIS Worker Screening Check (we can help you get these).
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Current First Aid & CPR certificates.
About CPL
For over 75 years CPL has been partnering with people with disability and their families to create meaningful change.
Our mission is an inclusive society for all people where everyone has the same opportunities to participate, contribute and belong.
We are a leading registered community support provider across Queensland and Northern New South Wales.
Inclusive Employer
At CPL, you are welcome here. Inclusion is part of how we work every day. We are intentional in building a workplace that reflects the diverse communities we support every day. Visit our careers page to learn more.
Apply now
Click Apply to get started!
For questions, contact our recruitment team at [email protected]
