Receptionist / Office All-Rounder
Full-time position, based on site at Earlville Shopping Town, Cairns
Entry-level opportunity—perfect for a customer service star, uni student, or office graduate
Join a tight-knit, inclusive 'one team, one dream' onsite culture
At CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale. Every day you are empowered to be better, achieved through the world-class platform, resources, and inclusive, collaborative environment where you will be challenged to grow and be your best.
The Opportunity:
CBRE is seeking a happy, bubbly, and organised Receptionist / Office All-Rounder to join our close-knit onsite team of six at Earlville Shopping Town.
As the face and voice of the Centre Management office, you will be the absolute anchor of our daily operations. This is a busy, fast-paced entry-level role where no two days are the same. You’ll manage the front desk, handle local community enquiries, and provide essential administrative support to the broader management, marketing, and finance teams. Key responsibilities include:
Act as the first point of contact, greeting customers, visitors, and contractors with a warm, professional welcome.
Manage the central email inbox, answer phone calls, and coordinate centre radio communications.
Maintain the lost property register and coordinate the hire of centre mobility equipment (wheelchairs and scooters).
Provide all-rounder support to the team, including helping the Marketing Manager, putting up centre signage, data entry, and tracking monthly tenant sales figures.
Build positive daily relationships with our retailers and assist them with basic administrative inquiries.
What we’re looking for:
We don’t require prior retail property experience—we buy the attitude and train the skill! This role is perfect for a resilient, positive individual looking to step into a professional office environment. To be successful, you will bring:
A naturally helpful, bubbly personality with excellent customer service and communication skills.
Confidence navigating basic office technology, including MS Word, Outlook, Excel, and spreadsheets.
The ability to stay calm and focused under pressure. While rare, a busy public-facing environment can occasionally throw unexpected situations or customer incidents your way, so you must be someone who follows established safety protocols and knows when to delegate or escalate to onsite security or management—your safety is always our priority.
Strong attention to detail, a knack for multitasking, and a genuine drive to support the wider team.
What’s in it for you?
Join an incredible team operating on a 'one team, one dream' mentality. We work hard, but we take a break together—expect plenty of team lunches, morning teas, and a collaborative environment.
Step into a highly visible entry-level role that serves as a perfect launchpad, offering exposure to retail operations, marketing, and property finance.
Work in an inclusive and flexible environment. Gain full access to CBRE’s extensive learning, wellbeing, and employee corporate benefits programs.
Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values—respect, integrity, service, and excellence—and we value the diverse perspectives, backgrounds, and skillsets of our people.
At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you!
#WeAreCBRE
