Graceville Dental Practice | Graceville
Full Time | Permanent position | Immediate start
About the role
We’re looking for a warm, capable and genuinely people-focused Dental Receptionist to join our team at Graceville Dental Practice.
Our practice has recently changed ownership and is entering an exciting new chapter. We are a well-established two-chair, three-dentist practice, and over the coming months we’ll be gradually renovating, modernising our systems and expanding our hours.
We’re looking for someone who would enjoy being part of that journey.
This is primarily a reception position, and we are looking for someone who can become a familiar, trusted face for our patients, someone who enjoys getting to know people, communicates naturally and helps make every interaction with the practice a positive one. If you also love chairside assisting this can be incorported into the role.
What matters most to us
Dental experience is welcome, but it isn't essential.
We are much more interested in finding the right person, someone who is:
- Naturally warm and kind with people
- An excellent communicator, both in person and over the phone
- Genuinely focused on providing great customer service
- Comfortable and efficient using computers and technology
- Proactive and interested in helping us grow
- Reliable and supportive of the people around them
If you have dental reception experience, we'd love to hear from you. If you don't, but have strong reception, administration, hospitality or customer service experience and are excellent with people and technology, we'd equally love to hear from you.
All levels of dental experience will be considered.
About the position
The role is full time, 5 days, or 9 day fortnight with flexibility.
Your day will include welcoming patients, answering phones, managing appointments, communicating with patients, processing payments and health fund claims, maintaining the appointment book and helping keep the day running smoothly for our dentists and clinical team.
Working with the team to keep the practice clean, organised and helping with sterilisation.
We use Dentally, a new dental practice management system similar to EXACT, so being confident with computers and comfortable learning new technology is important.
For someone interested in maintaining or developing their clinical skills, there is the opportunity for rotation into the surgery for chairside dental assisting alongside another receptionist, if desired.
Please apply via indeed or email.
We are very friendly and we'd really like to hear from you with your cover letter and resume attached.
Pay: $60,000.00 – $70,000.00 per year
Work Location: In person
