Job Title: Experienced Customer Service & Sales Representative- Optical Industry
Location: Chatswood, NSW
Job Type: minimum 2 days/week; Casual with potential to convert to full time for the right candidate
Job Summary: We are seeking an experienced, friendly, motivated Customer Service & Sales Representative to join our team. In this role, you will work in the practice to deliver exceptional customer service by assisting customers in selecting eyewear products, and ensure a pleasant and professional practice experience.
Fluency in conversational and written English is required; the ability to converse also in Chinese (Cantonese/ Mandarin) is preferred.
Key Responsibilities:
- Greet customers warmly and assist them in finding the right eyewear solutions.
- Provide detailed information about frames, lenses, and other optical products.
- Process transactions accurately using the clinical record management system.
- Maintain an organized and visually appealing store environment.
- Stay updated on current trends in eyewear and optical technology.
- Assist with inventory management and restocking shelves.
- Handle customer inquiries and resolve any issues effectively.
- Collaborate with team members to achieve sales goals.
Qualifications:
- High school diploma or equivalent; experience in retail or customer service.
- Strong interpersonal and communication skills.
- Ability to work under pressure.
- Detail-oriented with a focus on customer satisfaction.
- Flexible schedule, including Saturdays.
- Basic knowledge of optical products is a plus, but not required (training will be provided).
Benefits:
- Employee discounts on eyewear products.
- Opportunities for career advancement and professional development.
- A positive and supportive work environment.
How to Apply: Interested candidates are invited to submit their resume and a cover letter to Judy Kwan at [email protected]
Job Types: Permanent, Casual
Pay: From $34.76 per hour
Benefits:
Experience:
- customer service: 1 year (Required)
Language:
Work Authorisation:
Work Location: In person
