Store Manager – NPG RETAIL PTY LTD operating as Shell Urbanista Café & Convenience
About the Role:
Urbanista Café & Convenience is a proudly Australian, family-owned business with over five decades of service through our parent company, Nader Petroleum Group. As a trusted name in fuel and convenience retailing, we are committed to delivering more than just the essentials-offering our customers a premium experience across every visit.
We are currently seeking an experienced and motivated Store Manager to lead the daily operations of our vibrant convenience store, situated within a busy Shell service station. This is a fantastic opportunity to step into a key leadership position within a growing and reputable business.
Location: Chipping Norton, NSW
Position: Full-time
Salary Range: $70,000 to $80,000 per annum
Key Responsibilities:
- Manage the day-to-day store operations to ensure efficiency and operational excellence
- Oversee the coordination of forecourt and store services to deliver a smooth customer experience
- Monitor inventory levels, maintain stock accuracy, and coordinate timely product restocking
- Implement effective purchasing and pricing strategies in line with company objectives
- Drive in-store marketing efforts, promotions, and visual merchandising to boost sales
- Deliver high standards of customer service, assisting with inquiries and resolving concerns
- Maintain accurate records of sales transactions, inventory management, and banking procedures
- Manage store budgets, monitor expenditures, and support overall financial performance
- Lead hiring, training, rostering, and performance evaluations of team members
- Ensure the store is clean, organised, and visually aligned with Urbanista brand guidelines
- Promote workplace safety and ensure compliance with fuel station safety protocols and hazardous goods regulations
- Supervise POS system use and maintain transactional integrity and compliance
- Analyse sales and performance data, reporting regularly to business owners
- Collaborate with fuel station partners and suppliers to manage product deliveries and stock planning
- Identify and resolve maintenance or safety concerns to ensure a safe and welcoming store environment
About You:
- Minimum Diploma in Business, Retail Management, or a related field
- At least 1-2 year of experience in a retail store management or team leadership role
- Proven leadership abilities and experience in building and managing successful teams
- Excellent communication skills and ability to engage effectively with customers and stakeholders
- Strong organisational and multitasking capabilities
- Working knowledge of inventory systems, stock control, and loss prevention
- Competent in POS systems, Microsoft Office, and retail software platforms
- Customer-focused, proactive, and committed to providing outstanding service
Interested?
Due to application volume, only shortlisted candidates will be contacted. Preference will be given to Australian Citizens and Permanent Residents.
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Application Question(s):
- Do you have a motor vehicle?
Work Authorisation:
Work Location: In person
