Retail Manager – Service Station & Convenience Retail
JSMAXX PETROLEUM PTY LTD is seeking an experienced and motivated full-time Retail Manager to oversee the day-to-day operations of our busy service station and convenience retail outlet.
About the role
As Retail Manager, you will take full responsibility for the efficient running of the store, leading a small team and ensuring an excellent customer experience while meeting sales, compliance and safety targets.
Key responsibilities
- Manage daily retail and fuel operations, including opening/closing procedures, cash handling and banking reconciliation
- Determine product mix, stock levels and service standards; order and maintain inventory of fuel, food and convenience lines
- Implement purchasing and marketing policies, set prices in line with company guidelines and run in-store promotions
- Promote and advertise the store's goods and services to maximise sales
- Recruit, train, roster and supervise staff; manage performance and ensure adequate shift coverage
- Maintain records of stock levels, sales and financial transactions, and prepare reports for management
- Ensure full compliance with occupational health and safety regulations, fuel handling requirements, tobacco/lottery licensing obligations and food safety standards
- Handle customer enquiries and complaints professionally and resolve escalated issues
- Monitor competitor activity and local market conditions to inform pricing and promotional decisions
- Oversee site presentation, equipment maintenance and loss prevention/security procedures
About you
- Minimum 1-2 years of relevant retail management experience, preferably in service station, fuel retail, convenience or fast-paced retail environments (or a relevant qualification with equivalent experience)
- Demonstrated ability to lead, train and motivate a team
- Strong skills in stock control, cash management and POS/back-office systems
- Sound understanding of WHS and retail compliance obligations
- Excellent customer service and communication skills
- Flexibility to work across a rotating roster, including weekends and public holidays
- Full Australian working rights
Pay: $78,000.00 – $88,000.00 per year
Benefits:
- Maternity leave
- Parental leave
Work Location: In person
