About the Role
We are looking for an administration superstar who knows the travel industry well and loves what they do. You are a multi-tasker who thrives on different challenges and tasks that keep you busy.
The position is suited to an ‘all-rounder’ who will also be able to work autonomously on coordinating group travel arrangements that range from tour creation; reservations; to tour completion. This is an exciting role, within a fast-paced environment, with no 2 days the same!
The role is full-time – 38 hours per week, Monday to Friday only, with no weekend or night work.
You will be tasked with the following duties:
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Handling phone and email reservations and enquiries, is not a sales role.
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Contracting third-party suppliers (hotels, attractions etc).
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Preparing tour documentation for guests, crew, and suppliers.
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Keeping up to date with product knowledge.
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Booking airfares on SABRE – must have proven experience.
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Research new events, festivals, hotels, itineraries around Australia and create interesting new tours. Package accommodation, meals, and attractions – we offer all-inclusive packages.
About You
The successful applicant will be FUN, works hard, is easy-going and kind, and possesses the following skills, experience, and personal attributes:
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Strong administrative background.
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Able to confidently book airfares through SABRE, understanding of fare rules.
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Must be able to multi-task and manage multiple conflicting deadlines.
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Excellent computer skills with proficiency in Microsoft Office (Word, Excel).
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Exceptional customer service and a genuine interest in interacting with active senior travellers.
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Outstanding attention to detail and accuracy with the ability to multitask.
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Excellent verbal and written communication skills.
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Ability to work autonomously within a team environment.
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Well-developed problem-solving skills with the ability to think innovatively.
About the Company
Fun Over 50 Holidays is a sustainable and responsible, multi-award-winning wholesale tour company that specialises in escorted holiday experiences around Australia and select international destinations.
With a focus on quality in all aspects of our operations, from the standard of our luxury coaches to accommodation and awe-inspiring experiences, the company has forged an outstanding reputation in the travel industry. Well-established and with a target market comprising an affluent demographic, the company's current growth is only continuing onward and upwards.
