With a large network of customers in an ever growing industry, now is the time to join us and grow your career and administration skills with a well known, trusted and dedicated company.
We are looking for an experienced Customer Service Assistant to become out next dedicated team member, someone that can learn on the job and work autonomously, this Permanent Full time position is located at our premises in Lane Cove.
About the role
The role is full of variety, but its main focus involves providing a high level of customer service & sales support to our existing network of trade customers and sales team.
Some of the duties and responsibilities will include:
- Inbound sales calls - processing of sales orders, purchasing of stock and follow up through to invoicing.
- Sales support to on-road representatives
- Outbound sales calls and updating of our CRM
- Liaising with the warehouses
- General sales assistant duties and;
- General administration tasks
About you
To be successful in this role, you will be an individual that has a strong administrative background and thrives on attention to detail. Our fast-paced customer service and sales environment demand a high level of organisation.
Minimum requirements include:
- A minimum of 3+ years of admin or customer service experience is required
- Proficient in Microsoft Office - word, excel, outlook
- Familiarity in sales and inventory based software for customer order processing & invoicing would be an advantage but not necessary
- Confidence to deliver phone and email customer service
- Product based customer service preferred, but not essential
Work Location: In person
