Posted: 02/07/2026
Closing Date: 16/07/2026
Job Type: Permanent - Full Time
Location: Shepparton, 38 Welsford Street
Job Category: Community Services and Development
Who is are-able?
At are-able, we recognise the unique strengths and perspectives that each person brings.
We are committed to building an inclusive, diverse and supportive workplace - where ideas thrive, innovation grows, and people feel valued. Our organisation champions meaningful impact, professional growth, and a healthy balance between work and family.
With over 30 years of deep community connection, we continue to transform lives and foster opportunities. We are driven by our mission to do more for more people in more communities. We break barriers, challenge stereotypes, and create an environment where everyone’s abilities are not only recognised but nurtured.
Why choose to work with are-able?
are-able is proud to be a Winner of the Australian Business Award for Employer of Choice. We foster a positive, high performing team culture built on respect, empathy, integrity and innovation. We seek passionate individuals who are driven to make a real difference in people's lives.
In return for your valued contribution, we offer:
- A family-friendly organisational culture with true work-life balance
- Attractive salary packaging to maximise your take home pay
- Me Days and bonus Christmas leave - additional leave days each year
Join us and be part of a team making a real impact in communities across Australia.
This is an administrative role suited to someone with a keen eye for detail and a strong focus on accuracy. Working within a deadline-driven environment, you will work closely with managers across our NDIS service sites throughout regional Victoria and South Australia to ensure claims meet NDIS compliance standards. Based in our Shepparton office, this role plays an important part in supporting NDIS participants.
The right candidate will be able to demonstrate:
- A keen eye for detail
- Good verbal communication skills
- The ability to work within deadlines
- Excellent organisational skills
- Previous experience in a similar or related role
We will provide tailored and focused professional development and training to help you reach your full potential in this role.
You will receive full training to help you gain all the knowledge and skills required to become an NDIS Claims Officer, however there are a few skills which great NDIS Claims Officer possess:
- They are engaging and a people-person, one that takes personal responsibility for their own work, who acts with initiative and sound judgement and assists others.
- They are resilient, things don’t always go to plan – when this happens, they are able to put challenges aside and keep moving forward.
They possess a sound understanding of NDIS funding, claims processing, compliance requirements, and supporting documentation (highly desirable but not essential).
- They have solid administration skills, computer literate and have a strong attention to detail. This role is 90% administration.
- They’re innovative and will engage with local employers, creating job opportunities which may not have otherwise existed.
- They excellent interpersonal, verbal and written communication skills including skills of analysing and reporting data, and the ability to work in partnership with relevant staff to achieve program objectives.
- High level of professionalism in organising work and time-management. Ability to prioritise tasks and exercise initiative and creativity in achieving desired outcomes for the role.
- Strong people skills, with the ability to communicate effectively with a wide range of staff and client groups.
The Feel-Good Parts
At are-able, every dollar of profit goes back into the communities we serve. Through the are-able Foundation, donations, and sponsorships, we’ve contributed over $1.6 million since 2004.
We are guided by our values:
- Integrity – We are honest, transparent, and accountable.
- Respect – We value diversity and empower every individual.
- Empathy – We listen and seek to understand different perspectives.
- Innovation – We embrace new ideas to create meaningful impact.
Join us and be part of something bigger.
are-able is committed to creating an inclusive workplace and accessible recruitment practices. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and people of diverse sexualities and genders (LGBTIQA+).
If you require reasonable adjustments to participate in the recruitment process, or would like job information in an alternative format, we encourage you to contact our People & Culture team on 03 5564 7400 to discuss your needs.
