The Opportunity:
This role will work directly alongside the Digital Manager & Head of Marketing, as part of a tight-knit, advanced & super collaborative Digital team. You will play a pivotal part in owning and shaping the onsite customer experience, working across multiple Shopify Plus platforms, to manage onsite merchandising and product uploading.
You'll work side by side with the Performance Marketing & CRM teams, identifying new areas of growth & opportunity, be customer-centric in everything you do, driving customer engagement, loyalty & increased conversions.
Experience Needed & What You'll be Working on:
- Demonstrated experience within eCommerce, ideally 2-3yrs of experience in an eCommerce Specialist or Coordinator role, within the Retail industry
- Strong, hands-on knowledge of Shopify Plus, Klaviyo & Google Analytics, and the ability to interpret and present key data trends
- Solid experience with product uploading, onsite merchandising and content strategies, as well as backend platform management
- The ability to work at pace - managing multiple platforms and brands, moving between different customer audiences & product portfolios
- A strong cross-functional working style and ability to partner closely with key counterparts in Marketing, Digital, CRM and Product
- Solid attention to detail and the ability to spot problems or roadblocks before they arise
- A strategic and forward-thinking mindset, with the ability to bring suggestions & ideas to drive growth & optimise further
The Benefits & Why You'll Love this role:
- Stunning, Western Sydney office location, with top-end facilities & direct transport links
- Solid employee benefits offering, including strong discounts & quarterly product allowances across a portfolio of high-end, Luxury Beauty & Cosmetics products and additional annual leave
- Joining one of Australia's fastest growing Cosmetics businesses, expanding at a rapid rate, including internationally
- Direct mentorship from the Digital Manager, Marketing Manager & Head of Marketing, all with decades of experience in driving growth for some of the biggest brands in the world
- Wider exposure to CRM & Performance Marketing, working within a super tight-knit, high-performing team
- Be part of a business culture that truly lives & breathes their values, including: Gratitude, Transparency, Customer Centricity, Family & Heart
Excited? You should be!
If you're interested in this opportunity, please reach out today and apply or send your resume straight to Charlotte - [email protected] 