- Kirrawee office location
- Full-time or Part-time
- Fast paced environment
Shane's Trees is a second-generation Arboriculture business based in the Sutherland Shire, proudly servicing commercial and residential clients across Sydney, the Illawarra, Newcastle and Brisbane. With a strong reputation for quality workmanship and customer service, we receive a high volume of enquiries and successfully convert them into a steady pipeline of work.
We are seeking a highly organised and motivated
Scheduler Assistant to support the coordination of daily operations between our clients and field crews. This is a dynamic, fast-paced role that requires exceptional communication skills, strong attention to detail and the ability to manage multiple priorities while delivering outstanding customer service.
The successful candidate will play a key role in ensuring jobs are scheduled efficiently, clients are kept informed, and our crews have the information and resources they need to deliver a seamless service experience.
Key Responsibilities
- Schedule accepted quotes and coordinate daily crew movements
- Adjust schedules to accommodate changing priorities, weather conditions and equipment
- Monitor staff availability, leave requests and roster changes
- Ensure crews are assigned to work appropriate to their qualifications, licences and competencies
- Communicate clear daily work instructions, priorities, and updates to crews and Team Leaders
- Maintain regular communication with clients and provide updates on scheduling, job progress and completion
- Deliver a consistently high standard of customer service and ensure a positive client experience
- Prepare and issue client invoices upon completion of works
- Maintain accurate records and reporting through company databases and online platforms
About You
- Strong organisational and time management skills
- Excellent communication and customer service abilities
- Capable of multitasking and working effectively under pressure
- High attention to detail and problem-solving capability
- Solid experience in scheduling, operations coordination, administration or a similar role
What We Offer
- Full-time or part-time opportunity
- Flexible working days and negotiable hours
- Competitive salary based on experience
- Supportive and family-oriented team culture
- Stable employment with a growing, second-generation business
- Ongoing training and professional development opportunities
If you thrive in a busy environment and enjoy keeping people, schedules, and operations running smoothly, we'd love to hear from you.
Please send a brief cover letter advising if you are looking for full-time or part time employment, along with your resume.
