Join a collaborative team shaping Banyule’s digital future
Are you passionate about creating clear, accessible and user-focused digital content? Ready to drive meaningful improvements to how a community engages with services online? Working directly with the Website Content Lead and liaising with the Digital Experience Lead, this is your opportunity to lead and influence how Banyule connects with over 130,000 residents through digital content.
About the role
As our Website Content Advisor , you’ll take the lead in shaping Council’s digital content experience bringing together content strategy, user messaging experience (UX), accessibility and governance, primarily for Council’s corporate website and its suite of online forms. You’ll work across the organisation to deliver high-quality, consistent and user-centred digital content that helps people find what they need, when they need it and understand what to do to achieve their needs
From content design and information architecture to analytics and usability testing, you’ll drive improvements that make our website more intuitive, inclusive and effective.
What you’ll be doing
In this role, you will:
- Lead digital content projects (small to large) and improvement initiatives
- Develop and refine website content strategy and governance
- Translate analytics and user insights into practical improvements
- Design content structures, navigation and page layouts
- Champion accessibility, usability and plain language principles
- Create relationships with Council’s teams during continuous improvement of their content
About you/what you’ll bring
You’re a strategic thinker and hands-on content expert who understands how digital content, UX and accessibility come together. You bring:
- Experience in website content design, UX and content governance
- Strong understanding of accessibility and inclusive design (Web Content Accessibility Guidelines - WCAG)
- Ability to turn complex information into clear, user-friendly content
- Experience using analytics and research to improve outcomes
- Excellent stakeholder engagement, multi-team communication and influencing skills
- Confidence working across multiple projects and priorities
Experience with Granicus OpenCities and Forms & Workflow will be highly regarded.
What we offer:
- A permanent full-time position with a monthly RDO
- Flexible work and leave arrangements
- Salary from $101,202.68 - $110,025.50 per annum plus super (dependent on experience)
- 26 weeks of paid parental leave - primary carer/4 weeks of paid parental leave - partner
- Ongoing learning and development opportunities, including health and well-being initiatives
How to apply
Please submit your resume, and a cover letter that addresses all of the key selection criteria in the position description.
For a confidential discussion or if you have any questions about this opportunity, please contact Kent MacCarter on [email protected]
Applications close: 29 June 2026 at 11:45 pm.
Why choose Banyule? Join a dedicated team committed to making a positive impact on our community. You'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded. Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email [email protected]
Our Values : Our employees align their careers with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community. You will share our values and have a passion for helping a community of over 130,000 residents to live happier, healthier and more connected lives, all while growing your skills and advancing your career. We look forward to you starting the next chapter of your career at Banyule Council.
Diversity Statement : Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone: principles that empower, foster harmony, and increase the well-being of an inclusive community.
To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2021-2025 .
Acknowledgment of the Traditional Custodians : Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region’s history.
Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.
Child Safe Standards Statement of Commitment : Banyule City Council is a child-safe organisation committed to the safety and well-being of children.
Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.
