Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 57233
Directorate: Canberra Institute of Technology
Advertised (Gazettal date): 10 June 2026
Contact Officer: Barbara McCormack on [email protected] or (02) 6207 3560
Details: The Canberra Institute of Technology invites you to submit a two-page pitch showcasing why you are the ideal addition to our dynamic and results driven Student Experience Branch/Information team. This is your opportunity to demonstrate how your skills, passion, and commitment can help empower both current and prospective students to achieve their educational ambitions.
In this rewarding role, you will be at the forefront of the student journey providing clear, personalised advice on course selection and enrolment, while also supporting students as they navigate challenges that may impact their ability to study. You’ll play a vital role in shaping positive student experiences by connecting individuals with a range of support services across CIT, ensuring they feel informed, supported, and set up for success.
To succeed in this role, you will bring strong communication skills and the ability to connect with people from diverse backgrounds. Your capacity to listen with empathy and understand individual needs will be essential in creating positive and meaningful interactions with CIT.
You will be highly organised, solutions-focused, and able to respond to challenges with confidence and efficiency. Strong multitasking skills are key, along with the flexibility to work both independently and collaboratively as part of a supportive, high-performing team. You will also play an important role in supporting junior staff, helping to build their capability and confidence as they develop within the team.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other requirements: Experience in a VET or higher education environment in a student-facing role is desirable but not mandatory.
Notes: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.
How to Apply: The Canberra Institute of Technology invites you to submit a two-page pitch showcasing why you are the ideal addition to our dynamic and results driven Student Experience Branch/Information team. This is your opportunity to demonstrate how your skills, passion, and commitment can help empower both current and prospective students to achieve their educational ambitions. Please include your curriculm vitae and two referee reports.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
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