Job description
Agency Department of Children and Families Work unit Financial Services
Job title Finance Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing commencing 01/09/2026
Salary $68,776 - $73,898 Location Darwin
Position number 37009 RTF 351252 Closing 12/07/2026
Contact officer Monica Lin on 08 8922 7557 or [email protected]
About the agency https://families.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351252
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
This position is responsible for processing payments for two departments and responding to payment‑related queries. The role
supports the Financial Services unit by ensuring payments are processed accurately, on time, and in accordance with established
financial policies and procedures. The Finance Support Officer works in a busy environment with competing priorities and is
required to maintain a high level of accuracy and attention to detail.
Context statement
The Financial Services unit provides shared services to the Department of Children and Families (DCF) and the Department of
People, Sport and Culture (DPSC). The unit supports financial and budgetary operations, governance, and compliance obligations,
including emergency welfare responses. DCF also operates within the Domestic and Family Violence Risk Assessment Management
Framework (RAMF).
Key duties and responsibilities
1. Receive, collate, and distribute automated and non‑automated payments accurately and in a timely manner using a range of
financial systems and databases.
2. Prepare supporting documentation and correctly code invoices in NT Government payment systems for delegate approval.
3. Provide procedural support to staff in relation to purchase orders, future commitments, and reconciliations, including credit
cards, Cabcharge, TRIPS, and ICT transactions.
4. Triage and allocate finance queries through the Jira communication portal in line with established procedures, escalating
matters where required.
5. Liaise with internal and external stakeholders to resolve payment issues and ensure compliance with NT Government payment
policies.
6. Support finance system access requests in accordance with approved processes.
Selection criteria
Essential
1. Demonstrated client and customer service skills, with the ability to communicate effectively with people from diverse
backgrounds.
2. Demonstrated understanding of financial administration principles, procedures, and procurement practices.
3. Proven organisational skills, including the ability to prioritise work, manage multiple tasks, meet deadlines, and maintain
attention to detail with limited supervision.
4. Proficiency in Microsoft Office applications, particularly Outlook and Excel.
5. Ability to accurately process a high volume of financial transactions in accordance with established procedures.
6. Sound knowledge of payment and financial management systems.
7. Demonstrated initiative and a positive, enthusiastic attitude, with the ability to develop new skills to meet business needs.
Desirable
1. Tertiary qualifications in finance, accounting, or a business‑related discipline.
Further information
The recommended applicant will be required to hold a current Working with Children Clearance (Ochre) card and undergo a criminal
history check (a criminal history will not exclude an applicant from this position unless it is a relevant criminal history). Applicants
should include a certified copy of their qualifications with their application.
