About Us:
Toyota Material Handling Australia (TMHA) is a market leader in material handling solutions, offering a wide range of forklifts and warehouse equipment, automation systems, and after-sales services. With a strong commitment to innovation, quality, and customer service, TMHA is dedicated to providing reliable and efficient solutions for businesses.
Position Overview:
We are seeking an experienced and dedicated Field Service Technician to join our dynamic team in Darwin. As a Field Service Technician at TMHA, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity. In this role, you will be responsible for carrying out a range of maintenance services including planned maintenance, repairs and modifications at the Customer’s site and in accordance with the Customer’s requirements and within the Company’s guidelines and procedures.
Key Duties & Responsibilities:
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Conduct mechanical repairs and maintenance of customer units which includes preventative service and break-downs in a timely manner.
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Maintaining professional level of customer service with all TMHA clients and customers.
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Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.
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Conduct preventative maintenance services to ensure equipment reliability and longevity.
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Respond to service calls efficiently, providing on-site technical support and troubleshooting.
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Maintain accurate service records and reports.
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Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.
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Collaborate with the wider service team to ensure a high level of customer satisfaction.
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Stay updated on the latest technology and service procedures within the industry.
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Ability to maintain accurate records of job sheets, timesheets and any other administrative components.
Qualifications, Requirements & Skills:
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Current Driver's licence.
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Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).
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Previous experience within the forklift industry or similar in an associated industry.
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Proven experience in servicing and maintaining material handling equipment or similar machinery.
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Strong mechanical, electrical, and hydraulic troubleshooting skills.
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Ability to work independently and as part of a team.
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Excellent communication and customer service skills.
Can Demonstrate:
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Good diagnostic and repair skills.
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Strong work ethic and self-motivation.
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Well-developed mechanical aptitude.
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Good time management skills with the ability to work independently.
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Strong oral and written communication skills.
Why Join TMHA?
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Competitive salary package with overtime opportunities.
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Company-provided service vehicle, tools, and uniform.
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Ongoing training and development programs to enhance your skills.
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Opportunity to work with industry-leading equipment and technology.
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Supportive team environment with a focus on safety and quality.
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Career progression opportunities within a growing company.
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Be part of a great company which supports you!
Benefits @ TMHA:
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Paid Parental Leave Program
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Family Day Events
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Family Christmas Parties
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Free access to WHEREFIT to gain exclusive offers for health, fitness, and wellbeing
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Corporate Health Insurance
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Employee Assistance Program available to you and your family
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Dedicated monthly onsite support at our metro locations
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Sense of Purpose with quarterly donations made to local charities and junior sporting club.
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Enjoy exclusive discounts across Officeworks, Toyota Insurance, Kinto & Canberra Raiders apparel.
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Financial Wellbeing activities
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Kid’s School Holiday packs with a range of activities!!
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Career development initiatives.
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Employee Referral Program
How to Apply
If you’re passionate about delivering high-quality service and have the skills and experience we’re looking for, we’d love to hear from you. Apply now by submitting your resume and a cover letter detailing your experience and why you would be a great fit for the TMHA team. You can also visit our website at
http://careers.toyotamaterialhandling.com.au
