Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
As the TMS Functional Lead, you'll play a critical role in delivering one of Australia Post's largest transformation programs. Reporting to the TMS Solution Design Manager, you'll lead the functional design, configuration, testing and deployment of the Transport Management System (TMS), ensuring solutions meet business requirements and support the future of our transport network. Working closely with operational leaders, technology teams, implementation partners and key stakeholders, you'll help shape how Australia Post plans, manages and optimises transport operations. Success in this role means delivering high-quality solutions, driving business readiness and supporting the successful adoption of new ways of working across the network.
You’ll also
- Lead functional design and configuration activities, translating business requirements into scalable TMS solutions.
- Coordinate system, integration and user acceptance testing to ensure solutions are fit for purpose and ready for deployment.
- Support implementation, readiness and national rollout activities, working closely with operational and technology teams.
Facilitate stakeholder engagement, workshops and change activities to drive adoption and successful business outcomes.
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About you
You're a collaborative and solutions-focused professional who enjoys working at the intersection of business, operations and technology. You thrive in transformational environments, building strong relationships and influencing outcomes across diverse stakeholder groups. Naturally curious and analytical, you're comfortable solving complex problems, challenging assumptions and driving continuous improvement. You bring a customer-first mindset, strong communication skills and a passion for delivering practical solutions that create real business value.
You’ll also
- Experience supporting or leading system implementation, business transformation or technology-enabled change programs.
- Strong understanding of transportation, logistics, supply chain or operational business processes.
- Demonstrated experience facilitating workshops, gathering requirements and translating business needs into solutions.
Excellent stakeholder engagement, communication and influencing skills, with experience working across business and technology teams.
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What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
