Lead a high-performing payments team, drive process improvement and automation, and help ensure clients receive their funds accurately and on time.
- Bendigo location with flexible, hybrid work arrangement
- Applications close 6 September 2026
About State Trustees
We are the public trustee of Victoria with a strategic vision to support Victorians in protecting and growing their legacy and financial wellbeing. With a sense of community, we offer critical financial and legal products and services including Will Writing, Powers of Attorney, Executor Services, Trustee Services and Personal Financial Administration.
About the role
As the Team Leader, Payments and Receipting, you'll lead a team responsible for ensuring client funds are received, accurately allocated and paid within required timeframes. It's a role where your leadership and attention to detail have a direct impact on the financial wellbeing of our clients. You'll make sure the team delivers high-quality, timely services while also looking for smarter ways to work.
This is an opportunity to combine people leadership, financial operations and continuous improvement, with a strong focus on using technology, automation and better processes to improve the way we deliver services to our clients
Skills & Experience required
You're an experienced people leader who enjoys bringing together people, process and technology to deliver better outcomes. You'll bring:
- Experience leading and supervising a small to medium-sized team.
- Strong financial administration skills, including the ability to review, reconcile and interpret financial information and documentation.
- Proven ability to identify opportunities to improve, simplify and redesign processes.
- Strong stakeholder and relationship management skills, with the confidence to work across teams and with external providers.
- Excellent communication skills and the ability to explain complex or sensitive issues clearly and professionally.
- Strong organisational skills and the ability to manage competing priorities in a deadline-driven environment.
- Sound computer literacy, including experience using Microsoft Office.
- Relevant tertiary qualification in business, finance or a related discipline, or equivalent experience.
Experience in financial services, trustee services, pensions, entitlements or personal financial administration would be highly regarded.
Employee Benefits
Our people's wellbeing is important, and we are proud to offer the following benefits:
- Career development
- Health and well-being programs
- Flexible working conditions
- Education assistance
- Purchased leave
- Employee assistance program
- Reward and recognition program
- Free Will preparation
- Retailer discounts
- Charitable workplace giving
- Employee social club
Most importantly, you will be part of an organisation that works collaboratively to improve the lives of Victorians.
Our Culture
For our clients, our people and the Victorian community, we demonstrate Care, Unity, Passion – we are here, we work together, and we bring our best.
How to Apply
If you're ready to lead a team, improve the way we work and make a meaningful difference to the financial wellbeing of our clients, we'd love to hear from you.
Please submit your resume and cover letter outlining your relevant experience and why you're interested in the role.
We recognise the power of diversity and creating an environment where all our people feel they belong and reflect the communities in which we live, work and serve. If you think you can do the job and would be a great fit for our team, we'd love to hear from you.
