Service Attendant
Canberra Southern Cross Club | Multiple Positions Available
Summary:
We are seeking dedicated Service Attendants to join our CSCC team in Woden, Tuggeranong, Jamison and/or the Yacht Club. These roles are essential in providing exceptional service to our guests in the hospitality and catering industry. The ideal candidate would contribute to creating a welcoming atmosphere and ensuring customer satisfaction, making a significant impact on our operations.
The CSCC Way:
At Canberra Southern Cross Club, we care for our community, our people and our environment. We strive for service excellence, act with integrity and respect, and foster a collaborative, compassionate and inclusive culture. These values guide how we lead, make decisions and work together.
Responsibilities:
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Greet and assist guests in a friendly and professional manner.
- Serve food and beverages in accordance with company standards.
- Maintain cleanliness and organisation of dining and service areas.
- Assist with setting up and clearing tables before and after service.
- Handle customer inquiries and resolve any issues promptly.
- Support the preparation and running of our functions and events.
- Adhere to health and safety regulations at all times.
Qualifications:
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Valid certifications for a Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG).
- No formal education required; however, a background in hospitality is advantageous.
- Previous experience in a customer service role is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- A positive attitude and a willingness to learn.
- Flexibility to work various shifts, including weekends and holidays.
The Canberra Southern Cross Club has proudly served the Canberra community for over 50 years, channelling our profits to support over 350 community groups, making a significant impact to the lives of Canberrans. Operating across two main divisions of Hospitality and Health and Wellness. Operating licensed clubs in Woden, Tuggeranong, Jamison, and the Canberra Southern Cross Yacht Club. Four Anytime Fitness franchises and Stellar Canberra in Woden, which includes Group Exercise, Stellar Swim School, a dedicated Women’s Gym and allied Health and Wellness tenants. We live by our vision, mission and values. Our Vision is all about what we are trusted for – excellence, care and being progressive. Our Mission is why we exist – to enrich our Community and our Values are lived out each day through the CSCC Way: • Community. We care for our community, our people & our environment. • Service. We strive for excellence, providing good times & good memories. • Committed. We are accountable & act with integrity & respect. • Culture. We are collaborative, compassionate & inclusive. People who are part of the Canberra Southern Cross Club share the same values and help create a culture that ensures the success of our business.
