We are a growing provider of Aged Care and Disability (NDIS) services, committed to delivering high-quality, person-centred care to our diverse community. We specialise in supporting clients from culturally and linguistically diverse backgrounds, with a strong focus on the Vietnamese community.
We are seeking an organised and proactive Rostering Officer to join our team. In this role, you will be responsible for coordinating staff schedules to ensure consistent, high-quality care for our clients. This is a fast-paced position that requires strong communication, problem-solving skills, and attention to detail.
- Job Title: Admin & Rostering (Part-Time)
- Employment Type: Part-time (25 hours per week - 5 days per week) Negotiable hours
- Salary: $32 – $35 per hour (depending on experience)
Key Responsibilities
- Create and manage staff rosters for aged care and disability support workers
- Ensure all shifts are filled efficiently, including last-minute changes and emergencies
- Match support workers to clients based on skills, availability, and cultural needs
- Liaise with staff, clients, and management regarding schedules and changes
- Manage staff availability, leave requests, and shift allocations
- Ensure compliance with NDIS standards, aged care requirements, and employment regulations
- Maintain accurate rostering records and report data in platforms such as ShiftCare
- Minimise overtime and optimise workforce efficiency
- Support client intake administration, including service agreements and onboarding documents
Key Requirements (Essential)
- Experience working in Aged Care and/or Disability (NDIS)
- Previous experience in rostering or workforce scheduling
- Fluent in Vietnamese and English speaking skills (essential)
- Strong understanding of care staffing requirements and compliance
- Excellent organisational and time management skills
- Ability to work under pressure and manage competing priorities
- Strong communication and attention to detail
Desirable Skills & Experience
- Experience working with Vietnamese clients or communities
- Knowledge of rostering systems (e.g., ShiftCare)
- Understanding of cultural needs in aged care and disability services
- Intermediate Microsoft Excel skills
Pay: $32.00 – $35.00 per hour
Work Location: In person
