Looking for a role where no two days are the same?
Family First Dental and Kareela Family Dental are looking for an enthusiastic and adaptable Dental Assistant / Receptionist to join our friendly team.
This hybrid position is perfect for someone who enjoys both clinical and administrative responsibilities. You'll spend your day moving between supporting our clinicians chairside and creating exceptional experiences for patients at reception.
If you're organised, proactive, enjoy working with people and love being part of a collaborative team, we'd love to hear from you.
About the Role
As a Hybrid Dental Assistant / Receptionist, you'll play an integral role in the smooth operation of our practices, providing both outstanding clinical support and exceptional customer service.
Your responsibilities will include:
Reception & Patient Care
- Welcoming patients with warmth and professionalism.
- Managing appointments, recalls and the daily schedule.
- Answering phones, emails and patient enquiries.
- Processing payments, Medicare and private health fund claims.
- Coordinating treatment appointments and supporting patient communication.
- Maintaining accurate patient records and completing end-of-day procedures.
Clinical Assistance
- Assisting dentists chairside during a variety of procedures.
- Preparing treatment rooms and equipment.
- Maintaining infection prevention and sterilisation standards.
- Supporting patient comfort before, during and after treatment.
- Assisting with digital imaging, clinical charting and laboratory tasks where required.
- Maintaining clinical stock and ensuring surgeries are well organised.
About You
We're looking for someone who is:
- Friendly, positive and genuinely enjoys helping people.
- Comfortable working in both reception and clinical environments.
- Highly organised with excellent attention to detail.
- Able to multitask and adapt in a fast-paced practice.
- A confident communicator with outstanding customer service skills.
- Reliable, motivated and eager to learn.
- A collaborative team player who enjoys contributing to a positive workplace culture.
You'll be highly regarded if you have:
- Previous dental assisting and/or dental reception experience.
- A Certificate III or IV in Dental Assisting (or willingness to obtain one).
- Experience using dental practice management software.
- Knowledge of Medicare, private health funds and treatment scheduling.
Don't meet every requirement? We'd still love to hear from you. If you have strong customer service skills, a positive attitude and a willingness to learn, we encourage you to apply.
What We Offer
- A supportive, welcoming and collaborative team.
- Modern, technology-driven dental practices.
- Ongoing training and professional development.
- Variety in your day with both clinical and reception responsibilities.
- Opportunities for career progression within a growing dental group.
- Staff recognition initiatives and team events.
Why Join Us?
At Family First Dental and Kareela Family Dental, we believe exceptional patient care begins with exceptional people. We pride ourselves on creating a workplace where our team feels supported, respected and empowered to grow.
If you're looking for a rewarding role that combines patient interaction, clinical support and administration while offering opportunities to develop your skills, we'd love to hear from you.
Apply now by submitting your resume along with a short cover letter telling us why you'd be a great fit for our team.
Pay: $36.00 – $39.00 per hour
Work Location: In person
