Royal Fremantle Golf Club is seeking a motivated, customer-focused Golf Shop Attendant to join our team. This is an exciting opportunity for someone who enjoys working in a friendly sporting environment, delivering exceptional service to members and guests, and being actively involved in the day-to-day operations of a premier golf club.
About the Role
As a Golf Shop Attendant, you will play a key role in ensuring the smooth operation of the Golf Shop and supporting the overall golf experience for our members and visitors. You will assist with golf bookings, retail sales, customer service, driving range operations, tournament support, and maintaining a professional and welcoming environment throughout the Club.
This position involves a variety of shifts between 5:30am and 6:30pm and will include weekend work. The position is offered as a Permanent part time position with 4 days per week being required, and the option of full time being offered for the right candidate.
Key Responsibilities
- Welcome and check in members and guests for golf play.
- Manage tee time bookings and enquiries.
- Process green fees, cart hire fees and retail sales.
- Operate the Point of Sale (POS) system.
- Maintain the presentation, cleanliness and stock levels of the Golf Shop.
- Assist with merchandising, inventory management and special promotions.
- Support driving range operations, including collecting, cleaning and sorting range balls.
- Assist with golf cart cleaning, organisation and staging.
- Provide information on Club policies, dress standards and course operations.
- Support golf events, competitions and tournament operations.
- Ensure safe work practices are followed at all times.
About You
To be successful in this role, you will have:
- A positive, friendly and professional attitude.
- Outstanding customer service and communication skills.
- A willingness to learn and take initiative.
- Reliability and flexibility to work early mornings, evenings and weekends.
- Basic computer and cash-handling skills.
- Previous experience working at a Golf Facility
- The ability to perform physical tasks, including lifting and working outdoors in varying weather conditions.
What We Offer
- A supportive and welcoming team environment.
- The opportunity to work at one of Western Australia's premier golf clubs.
- Variety in your day-to-day duties.
- Valuable experience in golf operations, retail, hospitality and customer service.
- Staff training and development opportunities.
- Coaching opportunities for PGA Qualified applicants.
If you are enthusiastic, customer-focused and enjoy working in a dynamic sporting environment, we would love to hear from you.
Please submit your resume and a cover letter outlining your suitability for the role. Candidates will be reviewed and contacted as received.
Pay: From $27.00 per hour
Work Authorisation:
Work Location: In person
