Administration Officer – NDIS & Community Services
Centre of Hope
Location: Sydney, NSW
Employment Type: Part-time (20 hours per week – 4 hours per day, Monday to Friday)
About Centre of Hope
Centre of Hope is committed to providing compassionate, person-centred disability and community support services. We are passionate about empowering individuals to achieve their goals while delivering high-quality care and professional service.
We are looking for a reliable and organised Administration Officer to support our growing team. This role is ideal for someone with excellent administrative skills, strong attention to detail, and a passion for making a positive difference.
About the Role
This is a part-time position working 20 hours per week (4 hours per day, Monday to Friday). You will provide administrative support to ensure the efficient day-to-day operations of the organisation while assisting our team in delivering exceptional services to participants.
Key Responsibilities
- Answer and direct phone calls and respond to email enquiries.
- Maintain accurate participant and employee records.
- Prepare service agreements, correspondence, and documentation.
- Assist with participant onboarding and referrals.
- Schedule appointments, meetings, and staff rosters.
- Maintain filing systems and electronic records.
- Support invoice processing and general office administration.
- Assist with compliance documentation and audits.
- Order office supplies and maintain office organisation.
- Provide administrative support to management and the wider team.
About You
Essential
- Previous administration or office support experience.
- Excellent communication and customer service skills.
- Strong organisational and time management skills.
- High attention to detail and accuracy.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Current National Police Check (or willingness to obtain).
- Full working rights in Australia.
Desirable
- Previous experience in the NDIS, disability, aged care, or community services sector.
- Experience using client management systems such as ShiftCare or similar.
- Certificate III or IV in Business Administration or a related qualification.
What We Offer
- Part-time role with consistent weekday hours.
- Supportive and friendly team environment.
- Opportunities for professional development.
- Meaningful work within the disability and community services sector.
- Opportunity to grow with a developing organisation.
How to Apply
If you are organised, proactive, and enjoy supporting a team that makes a difference in the community, we'd love to hear from you.
Please apply with your current resume and a brief cover letter outlining your experience.
Only shortlisted applicants will be contacted.
Centre of Hope is an Equal Opportunity Employer and welcomes applications from people of all backgrounds.
Pay: $32.00 – $45.00 per hour
Work Location: In person
