Dealer and Partner Channel
Novis Healthcare is a fast-growing, Australian-owned business specialising in healthcare and assistive technology solutions across the Community, Aged Care and Hospital sectors. We are seeking a commercially focused and relationship-driven Business Development Manager to join our Queensland team.
The primary focus of this role is to grow and support Novis’ network of Dealers and strategic Partners across Queensland, while assisting with Aged Care and Hospital opportunities as required.
This is an excellent opportunity for an experienced sales professional to contribute to the growth of a well-established healthcare business with a strong product portfolio and a commitment to improving client outcomes.
About the Role
Reporting to the Head of Sales – Commercial, you will be responsible for:
- Developing and growing strong, long-term relationships with Novis Dealers and strategic Partners throughout Queensland.
- Increasing sales, market share and brand awareness through the Dealer and Partner channel.
- Identifying, developing and securing new Dealer and Partner opportunities.
- Working closely with existing customers to develop account growth plans and increase their engagement across the Novis product portfolio.
- Supporting Dealers and Partners with product knowledge, sales opportunities, customer engagement and joint business development activities.
- Providing support to Aged Care and Hospital customers and opportunities where required.
- Building relationships with occupational therapists, clinicians, procurement teams and other key decision-makers.
- Managing a robust sales pipeline focused on revenue growth, customer acquisition and opportunity conversion.
- Identifying opportunities to cross-sell and upsell Novis products and solutions.
- Conducting product demonstrations, training sessions and clinical in-services for customers and healthcare professionals.
- Preparing accurate quotations and following opportunities through to completion.
- Maintaining accurate customer, activity and opportunity records within the company’s CRM system.
- Providing regular market intelligence, competitor insights and customer feedback to support commercial and product decisions.
- Representing Novis at customer meetings, industry events, trade shows and educational activities.
About You
To be successful in this role, you will ideally demonstrate:
- Proven business development or account management experience within healthcare, medical equipment, assistive technology or a related sector.
- Experience managing B2B customers, preferably Dealers, distributors, resellers or strategic channel partners.
- A strong understanding of relationship-based and channel sales.
- Experience working with occupational therapists, clinicians, Aged Care providers or Hospital customers.
- A demonstrated record of achieving or exceeding sales and growth targets.
- Strong commercial judgment and the ability to identify and convert new business opportunities.
- Excellent relationship-building, negotiation and closing skills.
- Professional written and verbal communication skills.
- Strong planning, territory management and organisational capabilities.
- A high standard of customer service, responsiveness and follow-through.
- The ability to work independently while contributing to a collaborative national team.
- A current Australian Driver Licence and willingness to travel throughout Queensland.
Compliance Requirements
The successful candidate must hold, or be willing and eligible to obtain:
- NDIS Worker Screening Check.
- Working with Children Check.
- National Police Check.
- Vaccinations required to access healthcare and customer facilities.
Why Join Novis?
- Join a reputable and growing Australian healthcare business.
- Take ownership of an established Dealer and Partner network with significant growth potential.
- Represent a broad portfolio of respected healthcare and assistive technology products.
- Work within a supportive and collaborative team environment.
- Access opportunities for professional development and long-term career progression.
- Receive a competitive remuneration package, including performance-based incentives.
Only applicants with full Australian working rights will be considered.
Please submit your résumé and a cover letter outlining your relevant experience and why you would be a strong fit for this opportunity.
