We are seeking a flexible, organised and enthusiastic individual to join our busy hospital on a casual basis as an Administration Assistant. You will be responsible for the management of patient records, appointments and procedures and processing patient invoices and receipts. You will also be responsible for effectively performing administrative duties in line with our Ramsay Core Values to meet the needs of our customers and clinicians.
About You
To be successful in this role, you will be a well-presented with highly developed communication and organisational skills. The role requires someone who can remain calm, organised and resilient in a fast-paced, high-pressure environment.
You will also bring the following:
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Excellent communication skills and the ability to work effectively with a broad range of staff—both clinical and administrative—as well as a diverse group of patients
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Previous experience in a healthcare or hospital environment is not essential but highly desirable
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Strong problem-solving skills
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Exceptional customer service abilities
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Strong organisational and time-management skills
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High level of attention to detail
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Strong computer literacy - the ability to navigate multiple IT systems quickly and accurately
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Ability to work autonomously
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Experience with hospital patient administration systems or private practice software (desirable)
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Understanding of private health insurance and patient billing (desirable)
What’s in it for You?
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
*Please note, casual employees may not be eligible for all benefits*
Why Join Ramsay
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.