Work Schedule - Two to three shifts per week, based on operational requirements
Remuneration - Competitive hourly rate plus applicable casual loading and superannuation
Reports to - ALC Group Management
About Us
Aussie Life Care is committed to empowering people to live independently and with dignity through personalised care and support. As a registered NDIS provider expanding into home care services, we support people with disability, older Australians, and individuals who require assistance to remain safe and independent in their homes. Our person-centred approach focuses on promoting independence, enhancing quality of life, and delivering compassionate care tailored to each person’s goals and needs. The ALC Group includes ALC Home Care, Aussie Life Care and ALC EZYLife.
About the Role
We are seeking a creative and motivated Digital Marketing & E-Commerce Assistant to support the online presence and marketing activities of the ALC Group. This entry-level position is ideal for a recent graduate, current student or early-career professional who is passionate about digital marketing, social media, content creation and e-commerce. The successful candidate will generally work two to three shifts per week, depending on operational and campaign requirements.
Key Responsibilities
- Create, schedule and monitor engaging social media content.
- Produce basic graphics, short videos and promotional materials.
- Update website pages, service information, news and landing pages.
- Maintain accurate product descriptions, images, pricing and stock information for the ALC EZYLife online store.
- Assist with e-commerce promotions, customer enquiries and basic order coordination.
- Prepare email newsletters and maintain marketing contact lists in accordance with privacy and consent requirements.
- Support organic and paid digital marketing campaigns.
- Assist with basic search engine optimisation and Google Business Profile updates.
- Monitor website, social media, email and campaign performance.
- Prepare basic marketing reports and recommend opportunities for improvement.
- Coordinate approved photographs, videos, testimonials and participant stories.
- Respond to or appropriately escalate website and social media enquiries.
- Ensure all published content is accurate and consistent with ALC Group branding, values and approval processes.
- Protect participant, customer and organisational information when using marketing and AI-assisted tools.
- Provide general administrative support for marketing and e-commerce activities.
What We're Looking For
- Strong written and verbal communication skills.
- Creativity, initiative and a willingness to contribute new ideas.
- Strong attention to detail and commitment to producing accurate content.
- Good organisational and time-management skills.
- Ability to manage multiple tasks and meet deadlines.
- Ability to work independently and collaboratively.
- Willingness to learn, accept feedback and develop new skills.
- Basic experience using social media platforms, Canva and Microsoft Office or Microsoft 365.
- Familiarity with website content-management systems such as WordPress or a similar platform.
- Basic copywriting, image-editing or short-form video-production skills.
- Ability to maintain consistent branding across multiple businesses and digital platforms.
Desirable Skills and Experience
- Qualification in marketing, communications, digital media, e-commerce or a related field, or currently studying toward one.
- Experience using Canva, CapCut, Meta Business Suite, Google Analytics, Google Business Profile or email-marketing platforms.
- Knowledge of basic search engine optimisation and digital advertising.
- Experience maintaining an online store or product catalogue.
- Knowledge of AI-assisted tools such as ChatGPT, Canva AI, CapCut or similar platforms.
- Understanding of privacy, consent and responsible marketing practices.
- Experience in the NDIS, aged care, healthcare or community-services sector would be advantageous but is not essential.
Employment Requirements
The successful candidate must have:
- Australian working rights.
- Availability to work two to three shifts per week according to operational requirements.
- A satisfactory National Police Check, if required for the position.
- An NDIS Worker Screening Clearance, if the position is classified as a risk-assessed role.
- A Working with Children Check, if the duties involve child-related work.
- A current Australian driver’s licence and access to reliable transport if travel between work locations is required.
- Satisfactory professional reference checks.
How to Apply
If you are ready to begin or develop your digital marketing career with a purpose-driven organisation, we would love to hear from you.
Please email the following to [email protected]:
- Your resume.
- A brief cover letter explaining your interest in the position.
- Examples of relevant social media content, Canva designs, videos, websites or other digital work, if available.
Applications will be reviewed as they are received.
- Aussie Life Care is committed to providing safe, respectful and inclusive services. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, and people with disability.
Work Authorisation:
Work Location: In person
