Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.
Responsibilities
This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including:
Processing sales orders (via emailed purchase orders, counter and phone)
Serving customers at the Trade Counter and via phone/email
Responding to product, pricing, order, and account enquiries
Preparing accurate quotes based on customer needs
Coordinating with operations, purchasing, and accounts teams
Managing returns, backorders, and stock requests
About You
We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have:
Customer centric mindset
Proficiency with Microsoft Office and ERP systems
Strong communication and phone skills
Interest in technology
Detail-oriented with strong time management
Fast learner with a tech-savvy mindset
About Wesco Anixter
Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions.
With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands-on service and product access.
Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.
Why Join Us
A supportive environment to learn and further your career in an innovative company
A culture that values recognition and internal progression
Comprehensive training and development opportunities
Team-focused branch initiatives that foster collaboration
Employee rewards, assistance, and referral programs
A diverse, inclusive, and innovative workplace
If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.
